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- Tasks: Lead and motivate a team to ensure exceptional accommodation standards and guest experiences.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities, plus 24/7 support for your wellbeing.
- Why this job: Make unforgettable memories while developing your skills in a fun and supportive environment.
- Qualifications: Experience in team management and a full UK driving licence required.
- Other info: Flexible working hours and opportunities for career growth across 65 parks.
The predicted salary is between 30000 - 42000 £ per year.
Join us as our new Accommodation Manager, where you’ll lead, motivate, and coordinate our dedicated team to uphold exceptional standards of cleanliness and presentation. In this pivotal role, you’ll ensure every accommodation type delivers an outstanding guest experience, helping us create a welcoming and memorable stay for all.
What you will be doing...
- Recruiting, onboarding, and training members of the Accommodation team.
- Creating a positive team culture that consistently delivers high standards.
- Implementing an effective team structure, delegating roles, and setting clear responsibilities.
- Providing ongoing coaching, on-the-job training, 1-2-1s, and development plans.
- Driving team engagement, motivation, and recognition.
- Overseeing daily cleaning operations across all accommodation types.
- Conducting regular inspections to ensure cleanliness and presentation meet required standards.
- Creating and executing rolling plans to support consistent operational performance.
- Analysing data and monitoring team and unit performance to produce weekly action plans, implementing improvements where needed.
- Working closely with Maintenance and Guest Experience teams to coordinate check-ins, repairs, and special requests.
About you...
- Previous experience managing teams.
- The ability and knowledge to coordinate complex daily business operations.
- Experience with forecasting labour and resource planning skills.
- A leadership style that inspires, supports, and brings out the best in diverse teams.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
- Confident using standard IT systems and applications.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Accommodation - Accommodation Manager - HK1 employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation - Accommodation Manager - HK1
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Accommodation Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your leadership style aligns with our mission at Parkdean Resorts. We love candidates who can demonstrate their passion for creating memorable guest experiences!
✨Tip Number 3
Practice common interview questions related to team management and operational efficiency. We want to hear about your past experiences and how you’ve motivated teams to achieve high standards. Be ready to share specific examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our amazing team at Parkdean Resorts.
We think you need these skills to ace Accommodation - Accommodation Manager - HK1
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accommodation Manager role. Highlight your experience in managing teams and maintaining high standards, as this is what we’re looking for!
Show Off Your Leadership Skills: We want to see how you inspire and motivate your team. Share specific examples of how you've created a positive team culture or improved performance in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Parkdean Resorts
✨Know Your Stuff
Before the interview, make sure you understand the role of Accommodation Manager inside out. Familiarise yourself with the key responsibilities like team management, cleanliness standards, and guest experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight how you motivated your team and maintained high standards. This is crucial for demonstrating that you can create a positive team culture as mentioned in the job description.
✨Be Ready for Practical Questions
Expect questions about how you'd handle specific situations, such as managing cleaning operations or dealing with guest complaints. Think through scenarios in advance and be ready to discuss your thought process and decision-making skills. This will show that you can think on your feet and are prepared for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
