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- Tasks: Be the friendly face of Parkdean Resorts, ensuring guests have an unforgettable experience.
- Company: Join the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and exclusive deals on brands you love.
- Why this job: No experience needed! Bring your passion and positivity, and we'll teach you everything.
- Qualifications: Charismatic individuals who love interacting with people and providing excellent service.
- Other info: Great career development opportunities and a supportive environment focused on wellbeing.
The predicted salary is between 20000 - 30000 £ per year.
Charismatic? A big people person? Then you would make a fantastic receptionist! Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Represent the guest experience, using feedback to improve service and drive performance.
- Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com.
Holiday Sales - Receptionist - HS1 in Wadebridge employer: Parkdean Resorts UK Limited
Contact Detail:
Parkdean Resorts UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales - Receptionist - HS1 in Wadebridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parkdean Resorts. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team culture.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the company. So, brush up on your communication skills and practice handling different types of guest inquiries. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show your passion! When you apply, let your personality shine through. Share stories that highlight your positivity and team spirit. Remember, they’re looking for someone who can bring energy to the role, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on the chance to join our amazing team at Parkdean Resorts!
We think you need these skills to ace Holiday Sales - Receptionist - HS1 in Wadebridge
Some tips for your application 🫡
Show Your Personality: As a receptionist, being charismatic is key! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you passionate about guest experiences.
Highlight Relevant Skills: Even if you don’t have direct experience, think about skills that relate to the role. Communication, organisation, and a positive attitude are all super important. Make sure to mention any relevant experiences, even if they’re from other jobs or activities.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Use keywords from the description to show that you understand what we’re looking for and how you fit into our team culture.
Apply Through Our Website: We want to make it easy for you to apply! Head over to our website to submit your application. It’s straightforward, and you’ll be one step closer to joining our fantastic team at Parkdean Resorts!
How to prepare for a job interview at Parkdean Resorts UK Limited
✨Show Your Charisma
As a receptionist, being a people person is key! During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Parkdean Resorts before your interview. Familiarise yourself with their values, mission, and the services they offer. This shows that you’re genuinely interested in the role and helps you connect your answers to what they stand for.
✨Prepare for Common Questions
Think about questions you might be asked, like how you would handle a difficult guest or manage multiple tasks at once. Prepare specific examples from your past experiences, even if they’re not directly related to reception work. This will help you articulate your skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
