At a Glance
- Tasks: Lead a team to ensure holiday homes are clean and welcoming for guests.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support.
- Other info: Flexible hours with opportunities for career growth across 65 parks.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in supervising teams and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands‑on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well‑organised operation that delivers an exceptional experience for every guest.
What you will be doing...
- Ensuring the consistent delivery of exceptionally clean, safe, and well‑maintained holiday homes for our guests.
- Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non‑compliance issues immediately.
- Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
- Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
- Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
- Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
- Assist with the onboarding and training of new team members, providing ongoing development and support through on‑the‑job coaching.
- Provide your team with feedback and support based on performance data.
- Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
- Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you...
- Experience supervising a team.
- The ability to access accommodation to perform checks and deliver hands‑on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
- The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
- A leadership style that gets the best out of diverse teams.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
Accommodation - Accommodation Supervisor - HK1 in Porthcawl employer: Parkdean Resorts UK Limited
Parkdean Resorts UK Limited is an excellent employer, offering a vibrant work culture where team members are valued for their contributions to creating memorable guest experiences. With flexible working hours and opportunities for personal growth, employees can thrive in a supportive environment that prioritises teamwork and guest satisfaction. Join us in a role that not only allows you to make a difference but also enjoy the beautiful locations we operate in across the UK.
Contact Details:
Parkdean Resorts UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation - Accommodation Supervisor - HK1 in Porthcawl
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Accommodation Supervisor, especially your leadership skills and ability to maintain high standards.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built positive relationships with team members and guests. Highlighting your ability to resolve issues smoothly will make you stand out as a candidate who puts guests first.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1 in Porthcawl
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you care about cleanliness and presentation. Share any experiences where you've maintained high standards or led a team to achieve them. We love seeing that passion shine through!
Highlight Your Leadership Skills:As an Accommodation Supervisor, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about how you've motivated others, resolved conflicts, or trained new team members. We want to see how you can bring out the best in your team!
Be Specific About Your Experience:Don't just say you have experience; give us the details! Mention specific roles, responsibilities, and achievements that relate to the job. The more we know about your background, the better we can see you fitting into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at Parkdean Resorts!
How to prepare for a job interview at Parkdean Resorts UK Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Accommodation Supervisor role. Familiarise yourself with the key responsibilities like conducting inspections and maintaining cleanliness standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to share examples of how you've successfully led a team in the past. Discuss your leadership style and how you motivate others to achieve high standards. This will highlight your ability to create a positive team culture.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations, such as dealing with guest complaints or managing non-compliance issues. Think of real-life examples where you've resolved similar challenges, as this will showcase your problem-solving skills and customer focus.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
