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- Tasks: Be the friendly face of Parkdean Resorts, ensuring guests have an unforgettable experience.
- Company: Join the UK's largest holiday park organisation with stunning locations across the UK.
- Benefits: Enjoy 50% off holidays, 30% discounts on food and activities, plus exclusive brand deals.
- Why this job: Gain valuable skills, work in a vibrant team culture, and make lasting memories for guests.
- Qualifications: No experience needed; just bring your passion and positivity!
- Other info: We prioritise wellbeing with a 24/7 support helpline and celebrate diversity in our recruitment.
The predicted salary is between 24000 - 36000 £ per year.
Sandford, Sandford, Wareham, Dorset, United Kingdom
Job Description
Posted Thursday 8 January 2026 at 01:00
Charismatic? A big people person? Then you would make a fantastic receptionist!
Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK\’s largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing…
- Represent the guest experience, using feedback to improve service and drive performance
- Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com
Sandford, Sandford, Wareham, Dorset, United Kingdom
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Holiday Sales - Receptionist - HS1 employer: Parkdean Resorts UK Limited
Contact Detail:
Parkdean Resorts UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales - Receptionist - HS1
✨Tip Number 1
Show your personality! As a receptionist, being charismatic and approachable is key. When you meet potential employers or attend any networking events, let your enthusiasm shine through. A warm smile and friendly conversation can leave a lasting impression.
✨Tip Number 2
Familiarise yourself with Parkdean Resorts. Research the company culture, values, and what makes them unique in the holiday park industry. This knowledge will help you connect with the team during interviews and demonstrate your genuine interest in joining their guest experience team.
✨Tip Number 3
Practice your communication skills. Since you'll be the voice of Parkdean Resorts, it's essential to convey information clearly and professionally. Engage in conversations with friends or family, or even practice over the phone to build your confidence in handling guest inquiries.
✨Tip Number 4
Network within the hospitality industry. Attend local events or join online groups related to customer service and hospitality. Making connections can lead to valuable insights and recommendations that might help you land the receptionist role at Parkdean Resorts.
We think you need these skills to ace Holiday Sales - Receptionist - HS1
Some tips for your application 🫡
Show Your Personality: As a receptionist, being charismatic and personable is key. In your application, highlight experiences where you've successfully interacted with people, showcasing your positive attitude and ability to create memorable experiences.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise any customer service experience, even if it's informal, and include any relevant skills that demonstrate your ability to handle inquiries and admin tasks.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for the role and the company. Mention why you want to work at Parkdean Resorts specifically, and how your values align with their commitment to guest experience and community.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Parkdean Resorts UK Limited
✨Show Your Charisma
As a receptionist, being charismatic is key. Make sure to showcase your friendly personality during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Your People Skills
Since this role is all about guest experience, be prepared to discuss any past experiences where you've interacted with people. Even if you don't have formal experience, share examples from school, volunteering, or social situations that highlight your ability to connect with others.
✨Demonstrate Positivity and Passion
The company values positivity and passion highly. Be sure to express your enthusiasm for the role and the company during the interview. Share what excites you about working in hospitality and how you can contribute to creating unforgettable experiences for guests.
✨Prepare for Admin Tasks
The role involves various administrative tasks, so it's important to show that you're organised and detail-oriented. Be ready to discuss how you manage tasks and stay organised, even if it’s through personal projects or studies. This will reassure the interviewer that you can handle the responsibilities of the job.
