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- Tasks: Be the friendly face of Parkdean Resorts, ensuring guests have an unforgettable experience.
- Company: Join the UK's largest holiday park organisation with stunning locations across the UK.
- Benefits: Enjoy 50% off holidays, 30% discounts on food and activities, plus exclusive brand deals.
- Why this job: Gain valuable skills, work in a vibrant team culture, and make lasting memories for guests.
- Qualifications: No experience needed; just bring your passion and positivity!
- Other info: Seasonal role until October 2025, with weekend work required.
Sandylands, Saltcoats, Scotland, United Kingdom
Job Description
Posted Friday 20 June 2025 at 01:00 | Expired Friday 1 August 2025 at 00:59
Charismatic? A big people person? Then you would make a fantastic receptionist!
Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.
12 hours position – seasonal until end of October 2025, Weekend working required.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK\’s largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing…
- Represent the guest experience, using feedback to improve service and drive performance
- Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com
Sandylands, Saltcoats, Scotland, United Kingdom
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Holiday Sales - Receptionist - HS1 employer: Parkdean Resorts UK Limited
Contact Detail:
Parkdean Resorts UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales - Receptionist - HS1
✨Tip Number 1
Show your personality! As a receptionist, being charismatic and approachable is key. When you meet potential employers or during any networking events, let your enthusiasm for customer service shine through.
✨Tip Number 2
Familiarise yourself with Parkdean Resorts' values and culture. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 3
Practice your communication skills. Since you'll be the first point of contact for guests, being able to handle inquiries confidently and professionally is crucial. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Be prepared to discuss how you can enhance the guest experience. Think of examples from your past where you've provided excellent service or resolved issues effectively, even if they are from different contexts.
We think you need these skills to ace Holiday Sales - Receptionist - HS1
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Parkdean Resorts is looking for in a receptionist. Highlight your people skills, positivity, and any relevant experiences that align with their expectations.
Craft a Personalised CV: Tailor your CV to reflect the qualities mentioned in the job description. Emphasise your communication skills, ability to handle inquiries, and any experience in customer service, even if it's informal.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how your personality and skills make you a great fit for the guest experience team at Parkdean Resorts.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Parkdean Resorts UK Limited
✨Show Your Charisma
As a receptionist, being charismatic is key. During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer to demonstrate your people skills.
✨Highlight Your Positivity
Parkdean Resorts values positivity, so be sure to express your enthusiasm for the role. Share examples of how you've maintained a positive attitude in challenging situations, as this will resonate well with the interviewers.
✨Demonstrate Your Willingness to Learn
Since no experience is required, emphasise your eagerness to learn new skills. Discuss any relevant experiences where you quickly adapted or picked up new tasks, showing that you're ready to embrace training opportunities.
✨Understand Guest Experience
Familiarise yourself with the concept of guest experience. Be prepared to discuss how you would handle guest inquiries and feedback, and think of ways to enhance their experience based on what you know about Parkdean Resorts.
