At a Glance
- Tasks: Create unforgettable experiences for guests and owners at a leading holiday park.
- Company: Join a top holiday park organisation with a vibrant atmosphere.
- Benefits: Enjoy employee discounts and opportunities for skill development.
- Why this job: Perfect role for those passionate about customer service in a fun environment.
- Qualifications: Excellent interpersonal skills and a love for helping others.
- Other info: Great opportunity for personal growth and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading holiday park organization is seeking an Owner and Guest Experience Advisor to create unforgettable experiences for guests and owners. The ideal candidate has a passion for customer service and excellent interpersonal skills. You will be responsible for greeting guests, providing information about the park, and resolving any issues.
Opportunities for skill development and various employee discounts are provided. This role is perfect for someone eager to grow in a fun and lively environment.
Guest Experience Lead — Holiday Sales & Events employer: Parkdean Resorts UK Limited
Contact Detail:
Parkdean Resorts UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Holiday Sales & Events
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the holiday park. Check out their social media and website to understand their vibe and values. This will help you connect with the interviewers and show that you're genuinely interested in creating unforgettable experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during the interview, so be ready to share how you resolved issues and made someone's day better.
✨Tip Number 3
Dress the part! When you’re heading to the interview, make sure you look smart and approachable. A friendly appearance can set the tone for a positive interaction, which is key in a customer service role like this one. Remember, first impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for creating those unforgettable experiences!
We think you need these skills to ace Guest Experience Lead — Holiday Sales & Events
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests or customers in the past.
Highlight Your Interpersonal Skills: Make sure to emphasise your excellent interpersonal skills in your application. We want to see how you connect with people, so include anecdotes that showcase your ability to communicate effectively and resolve issues.
Tailor Your Application to Us: Take a moment to research our holiday park organisation and tailor your application accordingly. Mention what excites you about working with us and how you can contribute to creating unforgettable experiences for our guests and owners.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Parkdean Resorts UK Limited
✨Know the Park Inside Out
Before your interview, make sure you research the holiday park thoroughly. Familiarise yourself with its amenities, activities, and any recent events. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think of specific situations where you resolved issues or created memorable moments. This will demonstrate your passion for customer service and your ability to handle challenges.
✨Practice Your Interpersonal Skills
Since this role requires excellent interpersonal skills, practice engaging in friendly conversations. You could role-play with a friend or family member, focusing on how to greet guests warmly and provide helpful information. This will help you feel more confident during the actual interview.
✨Express Your Eagerness to Grow
The job description mentions opportunities for skill development, so be sure to express your eagerness to learn and grow within the company. Share any relevant training or courses you’re interested in, and how they align with the role. This shows that you're not just looking for a job, but a career.
