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- Tasks: Supervise a vibrant team, ensuring top-notch guest service and delicious fried chicken.
- Company: Join Thunderbird Fried Chicken, a fast-growing brand passionate about making fried chicken great again.
- Benefits: Enjoy up to 50% off holidays, 30% off park activities, and fantastic development opportunities.
- Why this job: Be part of a fun, energetic culture with a focus on great food and community impact.
- Qualifications: 1 year in customer service and leadership roles preferred; experience in fast-paced kitchens is a plus.
- Other info: Comprehensive training provided, with plenty of growth opportunities as the business expands.
The predicted salary is between 24000 - 36000 £ per year.
Food and Beverage – Thunderbird Fried Chicken Supervisor – Q10
Job Description
Posted Saturday 17 January 2026 at 01:00
Thunderbird Fried Chicken is one man’s mission to make ‘Fried Chicken Great Again’
Since starting in street food in 2017, Thunderbird Fried Chicken has taken the capital by storm and developed a devoted following of Fried Chicken Fanatics. The brainchild of Matt Harris, a self-confessed ‘food nerd’ who during his earlier career in competitive motorsports discovered a passion for American soul food of the deep south.
On his return to London, Matt launched the BBQ Lab, which evolved into the Thunderbird Fried Chicken, as we know and love today. Matt’s legendary ‘Chipuffalo Wing’ won the 2015 Wing Fest competition, for the best wings in London, and that’s where our story starts. We’re fiendishly passionate about making the best fried chicken, and our award‑winning wings are loved by our raving fans.
We are a young vibrant fast‑growing company, and we are looking for motivated, guest obsessed and passionate people who care about great food and great service to join our family. This is a great opportunity to join the Thunderbird Management team, so if this sounds like the kind of brand you would love to get involved in as our new General Manager, read on!
What you’ll be doing:
- Supervise and help develop your team
- Delivering great guest service and food quality
- Running a safe and compliant restaurant
- Planning, forecasting and financially controlling
- Sales building and local marketing
What we are looking for in a fry‑tastic Supervisor:
- You’re passionate about delivering a fantastic guest experience and serving some great fried chicken.
- You’re confident in handling any guest queries and can resolve any issues or complaints positively.
- You lead by example, inspiring your team to bring the best versions of themselves to every shift.
- You live and breathe our values and are obsessed with the detail, embodying Gold Standard at every opportunity.
- You’re a great communicator and take time to truly listen and take feedback onboard.
- You’re a clean freak and take pride in the appearance of both you and your restaurant.
- You know how to drive sales and keep costs low to maintain a profitable business.
Desired experience:
- Customer service: 1 year
- Fast‑paced kitchen environment: 1 year
- Worked as in a leadership role: 1 year
We will help you out and provide you with all the training you could possibly need. As this business expands, we will have more and more opportunities for our teams to grow and develop with us. It’s too good to miss, trust us.
We offer the following for the right candidate:
- Up to 50% off your holidays at Parkdean Resorts
- 30% off park activities, food, and drink
- 25% off holidays for friends and family
- Awesome opportunities for development and progression
If this sounds like it could be you, get in touch! Welcome to Thunderbird.
For any reasonable adjustment requests, please contact Stephanie Wood at Stephanie.Wood@parkdean-resorts.com.
Pay Type Hourly
Employment Indicator Seasonal
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Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10 employer: Parkdean Resorts UK Limited
Contact Detail:
Parkdean Resorts UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10
✨Tip Number 1
Familiarise yourself with Thunderbird Fried Chicken's menu and values. Understanding their unique offerings, like the 'Chipuffalo Wing', will help you demonstrate your passion for their food during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlighting specific instances where you inspired your team or resolved conflicts can set you apart.
✨Tip Number 3
Research local marketing strategies that could benefit Thunderbird Fried Chicken. Being able to suggest innovative ideas for driving sales and engaging with the community will demonstrate your proactive approach.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since they value great guest experiences, think about how you would handle various guest scenarios and be ready to share your thoughts on maintaining high standards.
We think you need these skills to ace Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Thunderbird Fried Chicken's mission and values. Highlight your passion for great food and guest service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service, leadership, and fast-paced kitchen environments. Use specific examples that demonstrate your ability to handle guest queries and lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your experience in similar roles and how you can contribute to maintaining high standards of service and food quality.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the food and beverage industry.
How to prepare for a job interview at Parkdean Resorts UK Limited
✨Show Your Passion for Food
Make sure to express your enthusiasm for fried chicken and the food industry during the interview. Share any personal experiences or stories that highlight your love for great food and how it aligns with Thunderbird Fried Chicken's mission.
✨Demonstrate Leadership Skills
As a supervisor, you'll need to lead by example. Be prepared to discuss your previous leadership experiences and how you've inspired your team in past roles. Highlight specific instances where you motivated others to achieve their best.
✨Prepare for Guest Service Scenarios
Expect questions about handling guest queries and complaints. Think of examples from your past experience where you successfully resolved issues and delivered excellent customer service. This will show your ability to maintain the high standards expected at Thunderbird.
✨Emphasise Cleanliness and Compliance
Since maintaining a clean and compliant restaurant is crucial, be ready to talk about your approach to hygiene and safety in a fast-paced kitchen environment. Discuss any relevant practices you've implemented in previous roles to ensure a safe dining experience.
