Introduction
Park Surgery is looking for an Apprentice to join our friendly team. We are a busy GP practice that operates over 3 sites located in central Middlesbrough and Thorntree estate. We offer first-class patient - centred primary care to a combined list of circa 12,500 patients.
About the Employer
Park surgery is a busy local GP practice operating over 3 sites in Middlesbrough with over 12,500 patients. We offer first class patient-centred primary care to Middlesbrough residents.
What You'll Do
- Undertake general reception duties, making and taking telephone calls, taking messages, face-to-face enquiries, liaising with staff, outside agencies, and visitors/patients
- Collect payments for non-NHS services
- Greet and direct patients and visitors
- Booking appointments
- Dealing with home visit requests
- Working on front reception
- Photocopying
- Emailing
- Inputting and extracting information from the practice system
- Liaising with other NHS services/pharmacies
- General housekeeping, i.e. keeping the reception and waiting areas tidy
- Any other reasonable duties as necessary
Training Outcome
- It will be varied and interesting, and sometimes challenging
- The ideal candidate will be someone with a ‘can do’ approach who is able to benefit from the training and support we can provide to develop
- The possibility to join our team full-time with a chance to progress onto more senior roles in time
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Multi-tasking
Qualifications
- Desired - GCSE - English - 4, C or above
- Desired - GCSE - Maths - 4, C or above
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday, between 8.00am - 6.00pm.
Expected Duration: 1 Year 6 Months
Training Provider: MIDDLESBROUGH COUNCIL
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