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- Tasks: Provide top-notch customer service in Polish via phone and email.
- Company: Join a globally recognised company with a commitment to excellence.
- Benefits: Enjoy a competitive salary and a variety of company perks.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Fluency in another EU language is a bonus!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
An internationally renowned company is seeking a Customer Service Representative with Polish skills to join their team on a full time, permanent basis.\\n\\nUtilising your English and Polish language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels. \\n\\nResponsibilities will include, but will not be limited to:\\n\\nProviding exceptional customer service via phone and email in the Polish language\\nAssisting with customer enquiries and resolve any issues with a friendly and positive approach\\nDeveloping good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction\\nCoordinating with couriers to oversee and track shipments\\nMaintain accurate records and ensure that all customer interactions are well-documentedAnother EU language is an advantage.\\n\\nThe ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player. \\n\\nIn return the company is offering a competitive salary and a range of company benefits too.\\n\\nFor further information or to apply, please submit your CV through this website today.\\n\\nPark Street People Ltd is an Equal Opportunities Employer.
We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role
Polish Speaking Customer Service Representative employer: Park Street People
Contact Detail:
Park Street People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polish Speaking Customer Service Representative
✨Tip Number 1
Brush up on your Polish language skills, especially in customer service contexts. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company's products and services. Being knowledgeable about what they offer will allow you to answer questions more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will showcase your experience and ability to provide exceptional customer service.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Polish Speaking Customer Service Representative
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your proficiency in both Polish and English. Mention any relevant experiences where you used these languages, especially in customer service settings.
Showcase Customer Service Experience: Detail your previous roles in customer service. Use specific examples that demonstrate your ability to handle enquiries, resolve issues, and maintain customer satisfaction.
Tailor Your CV: Customise your CV to align with the job description. Focus on skills and experiences that match the responsibilities listed, such as communication skills and teamwork.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for this role. Highlight your passion for customer service and your ability to work in a dynamic team environment.
How to prepare for a job interview at Park Street People
✨Showcase Your Language Skills
Since the role requires Polish language proficiency, be prepared to demonstrate your skills during the interview. You might be asked to answer questions or provide examples in Polish, so practice speaking and writing in the language beforehand.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service roles and how you handled various situations. Use specific examples that showcase your ability to resolve issues and maintain a positive attitude, as this is crucial for the position.
✨Emphasise Teamwork
The job involves working with a diverse team, so be ready to talk about your experiences collaborating with others. Share examples of how you contributed to team success and built strong relationships with colleagues.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.