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- Tasks: Provide top-notch customer service in Polish and another EU language.
- Company: Join a globally recognised company with a commitment to excellence.
- Benefits: Enjoy competitive salary and various company perks.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Fluent in Polish and another EU language, with strong communication skills.
- Other info: This is a full-time, permanent position with equal opportunity employer.
The predicted salary is between 28800 - 43200 £ per year.
An internationally renowned company is seeking an Account Coordinator with Polish language skills plus another EU language to join their team on a full time, permanent basis.
Utilising your English and Polish and French OR German OR Spanish OR Italian language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.
Responsibilities will include, but will not be limited to:
- Providing exceptional customer service via phone and email in the German language
- Assisting with customer enquiries and resolving any issues with a friendly and positive approach
- Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
- Coordinating with couriers to oversee and track shipments
- Maintaining accurate records and ensuring that all customer interactions are well-documented
The ideal candidate will have a proven track record of success working within a customer service role, possess excellent communication skills and be an excellent team player.
In return the company is offering a competitive salary and a range of company benefits too.
For further information or to apply, please submit your CV through this website today.
Polish plus another EU language Speaking Account Coordinator employer: Park Street People
Contact Detail:
Park Street People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polish plus another EU language Speaking Account Coordinator
✨Tip Number 1
Brush up on your language skills! Since the role requires proficiency in Polish and another EU language, make sure you can confidently communicate in both. Practise common customer service scenarios in these languages to prepare for potential questions during the interview.
✨Tip Number 2
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer questions more effectively and demonstrate your enthusiasm for the role. This knowledge can also help you identify sales opportunities during your interactions.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples from your past roles where you provided exceptional service or resolved issues. Be ready to discuss these experiences in detail, as they will highlight your suitability for the Account Coordinator position.
✨Tip Number 4
Prepare for teamwork discussions. Since the role involves working closely with a diverse team, be ready to share how you've successfully collaborated with others in previous jobs. Highlighting your ability to build relationships will set you apart as a strong candidate.
We think you need these skills to ace Polish plus another EU language Speaking Account Coordinator
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your proficiency in Polish and the additional EU language you possess. Mention any relevant certifications or experiences that showcase your language abilities.
Showcase Customer Service Experience: Detail your previous roles in customer service, focusing on specific examples where you provided exceptional service. Use metrics or outcomes to demonstrate your success in resolving customer issues.
Tailor Your CV: Customise your CV to align with the job description. Highlight skills and experiences that directly relate to the responsibilities mentioned, such as communication skills and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a great fit for the position and how your background aligns with their needs.
How to prepare for a job interview at Park Street People
✨Showcase Your Language Skills
Since the role requires proficiency in Polish and another EU language, be prepared to demonstrate your language skills during the interview. Practice speaking in both languages and be ready to answer questions or engage in conversation in those languages.
✨Highlight Customer Service Experience
The company is looking for someone with a proven track record in customer service. Be sure to share specific examples from your past roles where you successfully resolved customer issues or provided exceptional service.
✨Emphasise Teamwork
As the role involves working within a diverse team, highlight your ability to collaborate effectively. Share experiences where you contributed to a team goal or helped foster a positive team environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or coordinate with others to resolve issues, and be ready to discuss how you managed those situations.
