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For Companies At a Glance
- Tasks: Engage with potential patients and convert enquiries into consultations.
- Company: Park Square Clinic, a premium medical and aesthetics clinic.
- Benefits: Competitive salary, uncapped commission, and clear progression opportunities.
- Other info: Supportive environment with training on services and patient communication.
- Why this job: Join a respected brand and make a real difference in patient care.
- Qualifications: Experience in client acquisition or appointment setting preferred.
The predicted salary is between 28800 - 43200 £ per year.
Park Square Clinic is a premium medical and aesthetics clinic known for clinical excellence, discretion, and outstanding patient care. As we continue to grow, we are seeking a confident and professional New Client Acquisition Specialist to support our patient acquisition and consultation process. This role is ideal for someone who is commercially minded, articulate, and comfortable engaging with prospective patients in a consultative, ethical manner.
The Role
- You will be the first point of contact for new enquiries, responsible for converting inbound and outbound leads into booked consultations. This is not hard selling; it is about building trust, educating patients, and guiding them into the clinic appropriately.
Key responsibilities include:
- Handling inbound enquiries via phone, email, and CRM
- Outbound follow-up calls to warm leads and previous enquiries
- Qualifying prospective patients sensitively and professionally
- Booking consultations with the appropriate clinician
- Maintaining accurate CRM records and follow-up workflows
- Working closely with clinicians and management to optimise conversion rates
- Upholding strict confidentiality and professional standards at all times
The Ideal Candidate
- Proven experience in client acquisition, outbound calling, or appointment setting
- Excellent telephone manner and verbal communication skills
- Confident, calm, and empathetic when speaking with clients
- Comfortable discussing medical/aesthetic services professionally
- Strong organisational skills and attention to detail
- Experience in healthcare, aesthetics, wellness, or high-value services is an advantage (but not essential)
What We Offer
- Competitive base salary plus uncapped commission
- Clear progression opportunities within a growing clinic
- Supportive, professional working environment
- Training on services, compliance, and patient communication
- The opportunity to work with a respected medical brand
Seniority level: Entry level
Employment type: Full-time
Job function: Business Development and Sales
New Client Acquisition Specialist employer: Park Square Clinic
Contact Detail:
Park Square Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Client Acquisition Specialist
✨Tip Number 1
Get to know the clinic inside out! Familiarise yourself with their services and values. This way, when you engage with prospective patients, you can confidently discuss how the clinic meets their needs.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to refine your telephone manner and ensure you're comfortable discussing medical and aesthetic services in a professional yet approachable way.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can lead to referrals and insights that will help you excel in your role as a New Client Acquisition Specialist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace New Client Acquisition Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the clinic. A bit of warmth and authenticity can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the job description. We’re looking for someone who understands client acquisition and can engage with prospective patients, so showcase any related experience you have!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your qualifications and interest in the role effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team at Park Square Clinic.
How to prepare for a job interview at Park Square Clinic
✨Know the Clinic Inside Out
Before your interview, take some time to research Park Square Clinic. Understand their services, values, and what sets them apart in the medical and aesthetics field. This knowledge will help you demonstrate your genuine interest and align your answers with their mission.
✨Practice Your Communication Skills
Since this role requires excellent verbal communication, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member to simulate the interview environment, focusing on how you would engage with prospective patients.
✨Showcase Your Empathy
As a New Client Acquisition Specialist, you'll need to build trust with potential clients. Prepare examples from your past experiences where you've successfully handled sensitive situations or provided exceptional customer service. Highlighting your empathetic approach will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the clinic's patient acquisition strategies, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the clinic is the right fit for you.