At a Glance
- Tasks: Engage with potential patients and convert inquiries into consultations.
- Company: Join Park Square Clinic, a premium medical and aesthetics clinic known for excellence.
- Benefits: Competitive salary, uncapped commission, and clear career progression opportunities.
- Why this job: Make a real difference by helping patients access top-notch medical services.
- Qualifications: Experience in client acquisition or appointment setting is a plus.
- Other info: Supportive environment with training on services and patient communication.
The predicted salary is between 36000 - 60000 Β£ per year.
Park Square Clinic is a premium medical and aesthetics clinic known for clinical excellence, discretion, and outstanding patient care. As we continue to grow, we are seeking a confident and professional New Client Acquisition Specialist to support our patient acquisition and consultation process.
This role is ideal for someone who is commercially minded, articulate, and comfortable engaging with prospective patients in a consultative, ethical manner.
The RoleYou will be the first point of contact for new enquiries, responsible for converting inbound and outbound leads into booked consultations. This is not hard selling; it is about building trust, educating patients, and guiding them into the clinic appropriately.
Key responsibilities include:- Handling inbound enquiries via phone, email, and CRM
- Outbound follow-up calls to warm leads and previous enquiries
- Qualifying prospective patients sensitively and professionally
- Booking consultations with the appropriate clinician
- Maintaining accurate CRM records and follow-up workflows
- Working closely with clinicians and management to optimise conversion rates
- Upholding strict confidentiality and professional standards at all times
- Proven experience in client acquisition, outbound calling, or appointment setting
- Excellent telephone manner and verbal communication skills
- Confident, calm, and empathetic when speaking with clients
- Comfortable discussing medical/aesthetic services professionally
- Strong organisational skills and attention to detail
- Experience in healthcare, aesthetics, wellness, or high-value services is an advantage (but not essential)
- Competitive base salary plus uncapped commission
- Clear progression opportunities within a growing clinic
- Supportive, professional working environment
- Training on services, compliance, and patient communication
- The opportunity to work with a respected medical brand
New Client Acquisition Specialist in Leeds employer: Park Square Clinic
Contact Detail:
Park Square Clinic Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land New Client Acquisition Specialist in Leeds
β¨Tip Number 1
Get to know the clinic inside out! Familiarise yourself with their services and values. This way, when you engage with potential clients, you can confidently discuss how the clinic meets their needs.
β¨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to refine your approach. Being articulate and calm will help you build trust with prospective patients.
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After initial contact, reach out to warm leads to keep the conversation going. A simple call or email can make all the difference in converting inquiries into consultations.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace New Client Acquisition Specialist in Leeds
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to be a bit informal and friendly. Remember, this role is all about building trust with prospective patients.
Tailor Your Application: Make sure to tailor your application specifically for the New Client Acquisition Specialist role. Highlight any relevant experience you have in client acquisition or customer service, and connect it back to how it can benefit us at Park Square Clinic.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at Park Square Clinic!
How to prepare for a job interview at Park Square Clinic
β¨Know the Clinic Inside Out
Before your interview, take some time to research Park Square Clinic. Understand their services, values, and what sets them apart in the medical and aesthetics field. This knowledge will help you answer questions confidently and show your genuine interest in the role.
β¨Practice Your Communication Skills
Since this role requires excellent verbal communication, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with a friend or family member, focusing on how you would engage with prospective patients and handle inquiries.
β¨Prepare for Ethical Scenarios
Think about how you would approach sensitive topics with potential clients. Be ready to discuss how you would build trust and educate patients without hard selling. This will demonstrate your understanding of the consultative approach that the clinic values.
β¨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and keep track of leads and follow-ups. Highlight any experience you have with CRM systems or similar tools, as this will be crucial for maintaining accurate records and optimising conversion rates.