At a Glance
- Tasks: Engage with potential patients and convert inquiries into consultations.
- Company: Park Square Clinic, a premium medical and aesthetics clinic known for excellence.
- Benefits: Competitive salary, uncapped commission, and clear progression opportunities.
- Other info: Supportive environment with training on services and patient communication.
- Why this job: Join a respected brand and make a real difference in patient care.
- Qualifications: Experience in client acquisition or appointment setting is preferred.
The predicted salary is between 29250 - 35750 Β£ per year.
Park Square Clinic is a premium medical and aesthetics clinic known for clinical excellence, discretion, and outstanding patient care. As we continue to grow, we are seeking a confident and professional New Client Acquisition Specialist to support our patient acquisition and consultation process. This role is ideal for someone who is commercially minded, articulate, and comfortable engaging with prospective patients in a consultative, ethical manner.
The Role
- You will be the first point of contact for new enquiries, responsible for converting inbound and outbound leads into booked consultations. This is not hard selling; it is about building trust, educating patients, and guiding them into the clinic appropriately.
Key responsibilities include:
- Handling inbound enquiries via phone, email, and CRM
- Outbound follow-up calls to warm leads and previous enquiries
- Qualifying prospective patients sensitively and professionally
- Booking consultations with the appropriate clinician
- Maintaining accurate CRM records and follow-up workflows
- Working closely with clinicians and management to optimise conversion rates
- Upholding strict confidentiality and professional standards at all times
The Ideal Candidate
- Proven experience in client acquisition, outbound calling, or appointment setting
- Excellent telephone manner and verbal communication skills
- Confident, calm, and empathetic when speaking with clients
- Comfortable discussing medical/aesthetic services professionally
- Strong organisational skills and attention to detail
- Experience in healthcare, aesthetics, wellness, or high-value services is an advantage (but not essential)
What We Offer
- Competitive base salary plus uncapped commission
- Clear progression opportunities within a growing clinic
- Supportive, professional working environment
- Training on services, compliance, and patient communication
- The opportunity to work with a respected medical brand
Seniority level: Entry level
Employment type: Full-time
Job function: Business Development and Sales
New Client Acquisition Specialist in Leeds employer: Park Square Clinic
Park Square Clinic is an exceptional employer that prioritises clinical excellence and outstanding patient care, creating a supportive and professional environment for its employees. As a New Client Acquisition Specialist, you will benefit from competitive compensation, clear progression opportunities, and comprehensive training, all while working with a respected medical brand in the heart of Leeds. Join us to make a meaningful impact on patient experiences and grow your career in a thriving clinic setting.
