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- Tasks: Be the friendly face of our practice, managing patient queries and appointments.
- Company: Established medical practice in Eastbourne with a supportive team.
- Benefits: Starting salary of £12.21 per hour, plus a dynamic work environment.
- Why this job: Make a difference in patients' lives while developing your admin skills.
- Qualifications: 2 years of customer service experience and good GCSEs in English and Maths.
- Other info: Join a busy practice where your organisational skills shine.
The predicted salary is between 25000 - 30000 £ per year.
A well-established medical practice in Eastbourne is looking for a full-time Patient Services Administrator to join their team. The successful candidate will be the first-line contact for patients, handling queries and appointments in a busy environment.
Organisational skills, a calm manner, and at least 2 years of customer service experience are essential. Starting salary is £12.21 per hour for applicants over 21. Candidates must possess good GCSE results in English and Maths to apply.
Patient Services Administrator - GP Front Desk & Admin in Eastbourne employer: Park Practice
Contact Detail:
Park Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Administrator - GP Front Desk & Admin in Eastbourne
✨Tip Number 1
Make sure to research the medical practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and patient interaction. We all know that being calm and organised is key, so prepare examples from your past experience that highlight these skills.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a front desk role where you'll be the face of the practice. Looking professional shows you take the opportunity seriously.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Patient Services Administrator - GP Front Desk & Admin in Eastbourne
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the first point of contact for patients, make sure to highlight your customer service experience. We want to see how you've handled queries and appointments in previous roles, so share specific examples that showcase your skills.
Keep It Organised: Being organised is key for this role! When you write your application, structure it clearly. Use headings and bullet points where necessary to make it easy for us to read and find the important bits about your experience and qualifications.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to the Patient Services Administrator role. Mention why you're interested in working with us at this medical practice and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Park Practice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Services Administrator. Familiarise yourself with common tasks like handling patient queries and managing appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service experience is essential, prepare examples from your past roles where you've successfully handled difficult situations or provided exceptional service. Be ready to discuss how you maintained a calm manner under pressure, as this is crucial in a busy medical environment.
✨Brush Up on Your Maths and English
Given that good GCSE results in English and Maths are required, it’s a good idea to review basic concepts. You might be asked to demonstrate your communication skills or handle numerical tasks during the interview, so being prepared will give you an edge.
✨Practice Common Interview Questions
Think about questions you might be asked, such as how you would prioritise tasks or deal with an upset patient. Practising your responses can help you feel more confident and articulate during the interview. Remember, it's all about showing that you can thrive in a fast-paced environment!
