At a Glance
- Tasks: Lead and manage events to ensure unforgettable experiences for guests.
- Company: Park Plaza Westminster, a top Meetings and Events hotel in Central London.
- Benefits: Competitive salary, discounts on hotels and dining, 30 days holiday, and more.
- Other info: Enjoy excellent career growth and a vibrant work environment.
- Why this job: Join a dynamic team and create memorable moments for guests at exciting events.
- Qualifications: Experience in Meetings and Events Operations and managing large teams.
The predicted salary is between 36000 - 60000 £ per year.
Park Plaza Westminster is a leading Meetings and Events Hotel in the heart of Central London, featuring 32 conference, event and meeting rooms, including the Westminster Ballroom for up to 1,400 delegates.
As Meetings and Events Floor Manager, you will be on the front line for all our events to ensure that every event is a success, working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager.
As our Meetings and Events Floor Manager you will receive:
- Salary: Competitive Salary + Service Charge + Excellent Benefits
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Operational responsibilities:
- Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department.
- Delegate and manage up to 100 agency, casual and permanent staff members.
- First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day.
- Assist in controlling all operational costs including payroll, F&B costs and wastage.
- Conduct staff briefings and monthly departmental meetings.
- Have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees.
What we are looking for…
- In-depth knowledge and experience in Meetings and Events Operations within a busy hotel environment.
- Experience managing large volume conference and banqueting operations.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Meetings and Events Floor Manager in Wolverhampton employer: Park Plaza
Park Plaza Westminster is an exceptional employer, offering a vibrant work culture in the heart of Central London, where you can thrive as a Meetings and Events Floor Manager. With competitive salaries, extensive benefits including discounted hotel rates across Europe, generous holiday allowances, and opportunities for professional growth through award-winning training, you'll be part of a dynamic team dedicated to creating memorable experiences for guests. Join us and enjoy a supportive environment that values your contributions and fosters your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings and Events Floor Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the meetings and events sector. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for events shine through. Share stories of past successes and how you’ve made events unforgettable.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role at Park Plaza. Keep an eye on our careers page for the latest openings and apply directly for the best chance of landing that job!
We think you need these skills to ace Meetings and Events Floor Manager in Wolverhampton
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for meetings and events shine through! We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in the meetings and events sector. We appreciate when applicants take the time to align their skills with what we’re looking for in a Meetings and Events Floor Manager.
Be Clear and Concise:Keep your application straightforward and to the point. We’re busy managing events, so make it easy for us to see why you’d be a great fit by using clear language and bullet points where necessary.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Park Plaza
✨Know Your Venue
Familiarise yourself with Park Plaza Westminster and its facilities. Understand the layout of the conference rooms and the services offered. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Meetings and Events Floor Manager, you'll be managing a diverse team. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to delegate and maintain high standards.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific event challenges. Think of scenarios where you had to manage unexpected issues or client requests. Practising these responses will help you demonstrate your problem-solving skills.
✨Emphasise Customer Service Excellence
This role is all about creating memorable experiences for guests. Be ready to discuss your approach to customer service and share stories that illustrate your commitment to exceeding guest expectations.