Room Service Waiter/Waitress
Room Service Waiter/Waitress

Room Service Waiter/Waitress

London Full-Time No home office possible
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At a Glance

  • Tasks: Serve and deliver food and drinks to guests in their rooms with a friendly touch.
  • Company: Join Park Plaza Riverbank London, a stylish hotel known for exceptional service and memorable experiences.
  • Benefits: Enjoy £13.04 per hour, subsidised travel, discounted hotel stays, and 50% off dining.
  • Why this job: Be part of a vibrant team that values your skills and offers great perks and career growth.
  • Qualifications: Previous experience as a Waiter/Waitress in a hotel is required; flexibility for shifts is essential.
  • Other info: Access to wellness days, free meals, and exciting staff events throughout the year.

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Room Service (In-Room Dining) Waiter/Waitress for Park Plaza Riverbank London Hotel

At Park Plaza, first-class service and delicious food and drinks are as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these as a Room Service (In-Room Dining) Waiter/Waitress are so important.

Park Plaza Riverbank London Hotel is one of our largest hotels with 645 bedrooms with very busy Room Service operations.

As our Room Service Waiter/Waitress , you will receive:

  • Salary: £13.04 per hour plus service charge – Up to £15 per hour inclusive of service charge
  • Subsidised Travel arrangements after mid-night
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • Two free meals per day – including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme – £750
  • BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans (if applicable)
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award-winning training
  • We are looking for our Room Service Waiter/Waitress , who:

  • Will take orders and deliver food & drinks to the guest bedroom in an efficient and friendly manner
  • Is fully flexible to work in shifts on a rota basis including Room Service Breakfasts.
  • Ensures our restaurant runs smoothly, delivering memorable experiences
  • Is passionate about exceeding guests’ expectations
  • Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
  • Has previous experience as a Waiter/Waitress in a hotel
  • Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities perfectly complemented by award-winning restaurants and bars.

    Park Plaza. Be part of it.

    Apply Now

    Room Service Waiter/Waitress employer: Park Plaza

    At Park Plaza Riverbank London Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional service and employee well-being. As a Room Service Waiter/Waitress, you will enjoy competitive pay, generous holiday allowances, and numerous perks such as discounted hotel stays and wellness initiatives, all while being part of a dynamic team in one of London's premier hotels. With opportunities for growth and development, we are committed to helping you thrive in your career while creating memorable experiences for our guests.
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    Contact Detail:

    Park Plaza Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Room Service Waiter/Waitress

    ✨Tip Number 1

    Familiarise yourself with the menu and services offered by Park Plaza Riverbank London Hotel. Knowing the dishes and drinks inside out will help you answer any questions confidently and impress during your interview.

    ✨Tip Number 2

    Demonstrate your customer service skills in real-life scenarios. If you have the chance, volunteer or work in a similar environment to gain experience that showcases your ability to exceed guests' expectations.

    ✨Tip Number 3

    Network with current or former employees of Park Plaza. They can provide valuable insights into the company culture and what it takes to succeed as a Room Service Waiter/Waitress.

    ✨Tip Number 4

    Be prepared to discuss your flexibility and availability during the interview. Highlighting your willingness to work shifts, including breakfast service, will show that you're a great fit for the role.

    We think you need these skills to ace Room Service Waiter/Waitress

    Excellent Communication Skills
    Customer Service Orientation
    Attention to Detail
    Time Management
    Teamwork
    Flexibility and Adaptability
    Multitasking Abilities
    Knowledge of Food and Beverage Service
    Problem-Solving Skills
    Experience in a Fast-Paced Environment
    Ability to Work Under Pressure
    Basic Math Skills for Handling Payments
    Positive Attitude
    Professional Appearance

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a waiter or waitress. Emphasise skills like customer service, teamwork, and flexibility, which are crucial for the Room Service position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific experiences where you exceeded guest expectations and how you can contribute to the Park Plaza Riverbank London Hotel's reputation for memorable moments.

    Highlight Flexibility: Since the role requires shift work, clearly state your availability and willingness to work varied hours, including weekends and holidays. This shows your commitment and adaptability to the hotel's needs.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.

    How to prepare for a job interview at Park Plaza

    ✨Know the Menu Inside Out

    Familiarise yourself with the menu items, including ingredients and preparation methods. This will help you confidently answer any questions about the food and drinks you'll be serving, showcasing your knowledge and enthusiasm.

    ✨Demonstrate Your Customer Service Skills

    Prepare to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure guest satisfaction, as this is crucial for a Room Service Waiter/Waitress.

    ✨Show Flexibility and Team Spirit

    Emphasise your willingness to work flexible hours and adapt to the needs of the team. Mention any experience you have working in shifts or under pressure, as this will demonstrate your readiness for the fast-paced environment.

    ✨Ask Insightful Questions

    Prepare thoughtful questions about the hotel's operations, team culture, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

    Room Service Waiter/Waitress
    Park Plaza
    Location: London
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