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- Tasks: Greet and assist guests, ensuring they have a memorable experience.
- Company: Leading hotel chain in Greater London with a focus on guest satisfaction.
- Benefits: Competitive salary, holiday wellness days, and discounted hotel rates.
- Why this job: Join a team that values Trust, Respect, Teamwork, and Care.
- Qualifications: Prior experience in customer service or hospitality is essential.
- Other info: Dynamic environment with opportunities to create lasting guest memories.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain in Greater London seeks a Receptionist to greet and assist guests, ensuring a memorable experience. You will manage guest requests promptly and politely while showcasing excellent communication skills. Prior experience in customer service or hospitality is essential.
Attractive benefits include competitive salary, holiday wellness days, and discounted hotel rates. Join a team that values Trust, Respect, Teamwork, and Care.
Receptionist – Create Memorable Guest Experiences employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Create Memorable Guest Experiences
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values, like Trust and Teamwork, will help you connect with the team and show that you're a great fit for their culture.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting guests, role-play common scenarios with a friend. This will help you feel more confident and ready to create those memorable experiences.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've gone above and beyond for guests in the past – it’ll make you stand out!
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application and get you on board to join a team that truly cares about its members and guests.
We think you need these skills to ace Receptionist – Create Memorable Guest Experiences
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create memorable experiences for our guests, so don’t be afraid to share a bit about yourself and your passion for hospitality.
Highlight Relevant Experience: Make sure to emphasise any previous customer service or hospitality experience you have. We’re looking for someone who can manage guest requests with ease, so give us examples of how you've done this in the past!
Tailor Your Application: Take a moment to tailor your application to our values of Trust, Respect, Teamwork, and Care. Show us how you embody these qualities in your work and interactions with others – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Park Plaza
✨Know the Company
Before your interview, take some time to research the hotel chain. Understand their values, such as Trust, Respect, Teamwork, and Care. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since prior experience in customer service or hospitality is essential, prepare specific examples from your past roles where you went above and beyond for a guest. Highlight how you handled difficult situations and turned them into positive experiences.
✨Practice Your Communication Skills
As a Receptionist, excellent communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could face at the front desk, like handling a complaint or greeting a VIP guest.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the hotel is the right fit for you.
