At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their needs are met.
- Company: Join Park Plaza, a stylish hotel known for exceptional service and memorable experiences.
- Benefits: Earn £12.30 per hour, enjoy 30 days holiday, and access amazing discounts.
- Why this job: Create unforgettable moments for guests while developing your hospitality skills.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Enjoy a supportive team environment with opportunities for growth and fun staff events.
Overview
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Receptionist, You Will Receive
- Salary: £12.30 per hour
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day – including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme – £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
The Ideal Candidate For The Receptionist Role Will
- Have excellent interpersonal skills and the ability to connect with others
- Manage requests promptly, helpfully, politely and with a caring attitude
- Possess a good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Seniority level
- Entry level
Employment type
- Contract
Job function
- Administrative
Note: This description reflects the role and listed benefits and does not include additional listings or postings.
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Receptionist 20h (maternity cover) employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist 20h (maternity cover)
✨Tip Number 1
Make sure to research Park Plaza and its values before your interview. Knowing their commitment to service and teamwork will help you connect with the interviewers and show that you're a great fit for their culture.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll need to be friendly and approachable. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle guest requests with ease.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable, so you can shine during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionist 20h (maternity cover)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your CV: Make sure to tailor your CV to highlight your customer-facing experience. We love seeing how your skills align with our values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Receptionist role. Share specific examples of how you've created memorable moments for guests in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Park Plaza
✨Know the Company
Before your interview, take some time to research Park Plaza. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Receptionist, your ability to connect with guests is crucial. Prepare examples from your past experiences where you demonstrated excellent communication and problem-solving skills. Think about times when you went above and beyond to create a memorable experience for someone.
✨Practice Common Interview Questions
Anticipate questions that might come up during the interview, such as how you handle difficult customers or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well in the hospitality sector.