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- Tasks: Be the friendly face of Park Plaza, welcoming guests and ensuring their needs are met.
- Company: Park Plaza offers a stylish hotel experience for both leisure and business travellers.
- Benefits: Enjoy 30 days holiday, discounted hotel stays, free meals, and wellness perks.
- Why this job: Join a vibrant team that values trust, respect, and creating memorable guest experiences.
- Qualifications: Excellent communication skills and previous customer-facing experience are essential.
- Other info: Rotas published in advance and uniforms provided; be part of exciting staff events!
Receptionist
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Receptionist , you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Receptionist, you will receive:
The ideal candidate for the Receptionist role will:
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Apply Now
Receptionist employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Park Plaza's values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Demonstrating these values in your interactions can set you apart during the interview process.
✨Tip Number 2
Research common customer service scenarios in the hospitality industry. Being prepared to discuss how you would handle specific situations can showcase your problem-solving skills and customer-centric approach.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family. As a Receptionist, clear and friendly communication is key, so being comfortable speaking with others will help you shine.
✨Tip Number 4
Network with current or former employees of Park Plaza if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Receptionist role at Park Plaza. Understand the key responsibilities and the skills required, such as excellent interpersonal skills and a good command of English.
Tailor Your CV: Customise your CV to highlight relevant experience in customer-facing roles or hospitality. Emphasise your communication skills and any previous experience as a receptionist to align with what Park Plaza is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing great service and your ability to create memorable moments for guests. Mention how your values align with those of Park Plaza, such as Trust, Respect, and Teamwork.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Park Plaza
✨Showcase Your Interpersonal Skills
As a Receptionist, you'll be the first point of contact for guests. Make sure to highlight your excellent interpersonal skills during the interview. Share examples of how you've connected with customers in previous roles and how you handle requests with a caring attitude.
✨Demonstrate Your Communication Skills
Good command of English and effective communication are key for this role. Prepare to discuss how you ensure clear communication with guests and colleagues. You might even want to practice common scenarios you could face at the reception desk.
✨Emphasise Your Customer Service Experience
If you've worked in customer-facing roles before, be ready to talk about those experiences. Discuss specific situations where you went above and beyond to create memorable moments for customers, as this aligns with Park Plaza's values.
✨Align with Company Values
Familiarise yourself with Park Plaza's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During the interview, express how these values resonate with you and provide examples of how you've embodied them in your past work.
