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- Tasks: Lead a vibrant team to create memorable experiences for guests at Park Plaza.
- Company: Join the dynamic Park Plaza Westminster Bridge London Hotel, known for its excellent service.
- Benefits: Enjoy competitive pay, 30 days holiday, wellness days, and discounts across Europe.
- Other info: Great career growth opportunities and a fun, supportive work environment.
- Why this job: Be the friendly face of hospitality and make a real impact on guest satisfaction.
- Qualifications: Previous experience in hotel management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Park Plaza, we are all about creating stories and memories by delivering excellent and personal service to our guests. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. As an Assistant Front of House Manager, you can bring your passion and positive personality to work and be part of this vibrant team.
As our Assistant Front of House Manager, you will receive:
- Salary: Competitive plus great benefits
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
The ideal candidate for the Assistant Front of House Manager role will:
- Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House department
- Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance management
- Demonstrate leadership through leading by example
- Clearly communicate operational and strategic information and ongoing customer feedback
- Empower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coaching
- Have excellent knowledge of Opera
- Have previous Assistant Front of House Manager or Front Office Manager experience in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Assistant Front of House Manager in Plymouth employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Front of House Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Your passion for creating memorable experiences is what sets you apart, so let that shine through!
✨Tip Number 3
Prepare for those interviews! Research Park Plaza and think about how your experience aligns with their values. Be ready to share specific examples of how you've led teams and enhanced guest satisfaction in your previous roles.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Park Plaza team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Assistant Front of House Manager in Plymouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can bring a positive vibe to our team.
Tailor Your Application: Make sure to tailor your application to the Assistant Front of House Manager role. Highlight your relevant experience and skills, especially in managing teams and ensuring guest satisfaction. We love seeing how you fit into our story!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Park Plaza
✨Know Your Stuff
Familiarise yourself with the Park Plaza brand and its values. Understand their commitment to creating memorable experiences for guests, and be ready to share how your previous experience aligns with this mission.
✨Showcase Your Leadership Skills
As an Assistant Front of House Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication style and how you empower others.
✨Be Guest-Centric
Highlight your passion for excellent customer service. Think of specific instances where you've gone above and beyond for guests, and be prepared to discuss how you would handle challenging situations while maintaining a positive atmosphere.
✨Dress to Impress
First impressions matter! Dress smartly and professionally, reflecting the standards of the hospitality industry. A polished appearance shows that you take the role seriously and are ready to represent the Park Plaza brand.