At a Glance
- Tasks: Lead the night reception team to deliver exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for memorable moments.
- Benefits: Competitive salary, 30 days holiday, discounted hotel rates, and free meals.
- Other info: Enjoy great career growth, training, and fun staff events.
- Why this job: Make a real impact by creating unforgettable experiences for guests.
- Qualifications: Previous Night Manager experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
Benefits
- Salary: Competitive plus great benefits
- 30 days of holiday per year (pro rata)– including bank holidays, increasing with years of service
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Requirements
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Be proficient with Microsoft Office and have excellent knowledge of Opera
- Be available to work 5 days on, 2 days off (from 10:30pm – 7:00 am)
- Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- With previous experience as a Night Manager in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
Night Manager in Nottingham employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. As a Night Manager, you will enjoy competitive pay, generous holiday allowances, and unique benefits such as discounted hotel rates across Europe and access to wellness programmes. Join us in creating exceptional guest experiences while being part of a supportive team that values trust, respect, and commitment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Park Plaza or similar hotels. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for great service shine through. Share stories that highlight your hands-on experience and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you had to make crucial decisions or lead a team during a busy night shift. We want to see how you handle pressure and motivate your team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Park Plaza family!
We think you need these skills to ace Night Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to provide exceptional service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how your values align with ours at Park Plaza. Share a story or example that demonstrates your can-do approach and commitment to guest satisfaction.
Showcase Your Leadership Skills:As a Night Manager, leading by example is key. In your application, mention any experiences where you motivated or trained a team. This will show us that you’re not just about managing but also about inspiring others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Park Plaza
✨Know the Company Inside Out
Before your interview, take some time to research Park Plaza. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, motivating staff, and handling difficult situations. Use specific examples that highlight your ability to inspire and train others, as this is crucial for the role.
✨Demonstrate Your Customer Service Passion
Park Plaza values exceptional guest experiences. Think of instances where you've gone above and beyond for guests or clients. Share these stories during your interview to illustrate your commitment to outstanding service and how you can contribute to creating memorable moments.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to potential situations you might encounter as a Night Manager, such as handling emergencies or guest complaints, to demonstrate your readiness for the role.
