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- Tasks: Lead a vibrant team to create memorable experiences for guests at our hotel.
- Company: Join Park Plaza, known for its excellent service and stylish accommodations.
- Benefits: Enjoy competitive salary, 30 days holiday, and discounts across Europe.
- Other info: Dynamic work environment with great career growth and fun staff events.
- Why this job: Be the friendly face of our hotel and make a real impact on guest satisfaction.
- Qualifications: Previous experience in hotel management and strong leadership skills required.
The predicted salary is between 25000 - 35000 £ per year.
At Park Plaza, we are all about creating stories and memories by delivering excellent and personal service to our guests. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. As an Assistant Front of House Manager, you can bring your passion and positive personality to work and be part of this vibrant team.
As our Assistant Front of House Manager, you will receive:
- Salary: Competitive plus great benefits
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
The ideal candidate for the Assistant Front of House Manager role will:
- Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House department
- Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance management
- Demonstrate leadership through leading by example
- Clearly communicate operational and strategic information and ongoing customer feedback
- Empower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coaching
- Have excellent knowledge of Opera
- Have previous Assistant Front of House Manager or Front Office Manager experience in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Assistant Front of House Manager in Nottingham employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Park Plaza's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Front of House Manager, you'll be the friendly face for guests. Role-play common scenarios with a friend to boost your confidence and showcase your positive personality during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about team dynamics or how they celebrate successes. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Park Plaza family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Front of House Manager in Nottingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can contribute to creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Assistant Front of House Manager role. Highlight your relevant experience, especially in managing teams and delivering excellent service. We love seeing how your past roles have prepared you for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about what excites you about working at Park Plaza and how you can help us achieve our goals. Keep it friendly and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing company culture while you’re at it!
How to prepare for a job interview at Park Plaza
✨Know Your Stuff
Familiarise yourself with the Park Plaza brand and its values. Understand their commitment to creating memorable experiences for guests, and be ready to share how your previous experience aligns with this mission.
✨Showcase Your Leadership Skills
As an Assistant Front of House Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication style and how you empower others.
✨Be Personable and Positive
Since this role is all about delivering excellent service, let your personality shine through. Practice answering questions with a friendly tone, and don’t forget to smile during the interview – it goes a long way!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about team dynamics or how success is measured in the Front of House department.