Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Join Park Plaza, a stylish hotel brand known for exceptional service and memorable stays.
- Benefits: Enjoy 30+ days holiday, discounted hotel rates, free meals, and wellness perks.
- Why this job: Be the face of hospitality, creating lasting impressions in a vibrant team culture.
- Qualifications: Great communication skills and previous customer service experience are essential.
- Other info: Flexible hours with a rota published two weeks in advance.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
The Night Receptionist role offers:
- Salary: £13.04 per hour plus incentive
- Two wellness days per year, starting with 30 days of holiday including bank holidays, increasing with service
- Heavily discounted hotel room rates in Europe (also available at Radisson Hotel Group and for friends & family)
- 50% F&B discount at our restaurants and bars (for your entire party)
- Two free meals per day, including days off if you wish to come in
- Access to 40% of your pay before payday via Wagestream
- Recommend a Friend scheme - £750
- BenefitHub discounts at online and high street stores, supermarkets, attractions, restaurants, and cinemas
- Vitality at Work gym discounts and more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 Employee Assistance Programme
- Rota published at least two weeks in advance
- Departmental incentive schemes
- Uniforms provided and free dry cleaning
- Annual staff parties and events
- Company pension plan and training
The ideal candidate will:
- Have excellent interpersonal skills and the ability to connect with guests
- Manage requests promptly, politely, and with a caring attitude
- Have good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care
- Have previous experience in customer-facing roles or as a Receptionist/Night Receptionist in hospitality
Renowned for creating memorable moments, Park Plaza caters to leisure and business travelers with stylish rooms and versatile facilities, complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
NIGHT RECEPTIONIST (PART TIME) employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NIGHT RECEPTIONIST (PART TIME)
✨Tip Number 1
Familiarise yourself with the Park Plaza brand and its values. Understanding their commitment to trust, respect, teamwork, enthusiasm, commitment, and care will help you align your approach during the interview.
✨Tip Number 2
Prepare to showcase your interpersonal skills. Think of specific examples from your past experiences where you successfully managed guest requests or created memorable moments for customers.
✨Tip Number 3
Research common challenges faced by night receptionists in the hospitality industry. Being able to discuss how you would handle these situations can demonstrate your proactive thinking and problem-solving abilities.
✨Tip Number 4
Network with current or former employees of Park Plaza if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace NIGHT RECEPTIONIST (PART TIME)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any previous roles as a receptionist or in similar positions, showcasing your interpersonal skills and ability to connect with guests.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing excellent service. Mention specific examples of how you've created memorable experiences for customers in the past, aligning with Park Plaza's values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
Highlight Availability: Since this is a part-time position, clearly state your availability in your application. Mention your flexibility and willingness to work night shifts, as well as any specific days you can commit to.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Night Receptionist role.
How to prepare for a job interview at Park Plaza
✨Showcase Your Interpersonal Skills
As a Night Receptionist, you'll be the first and last point of contact for guests. Make sure to highlight your excellent interpersonal skills during the interview. Share examples of how you've successfully connected with customers in previous roles.
✨Demonstrate Your Problem-Solving Ability
The hospitality industry often presents unexpected challenges. Be prepared to discuss how you've managed requests or resolved issues promptly and politely in past experiences. This will show your potential employer that you can handle the demands of the role.
✨Emphasise Your Passion for Service
Park Plaza values a helpful, can-do approach. During the interview, express your enthusiasm for providing great service and creating memorable moments for guests. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Company Values
Understanding and aligning with the company's values—Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care—is crucial. Research these values and think about how your personal values align with them. Be ready to discuss this alignment in your interview.
