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- Tasks: Lead the night team, ensuring cleanliness and guest satisfaction in public areas.
- Company: Park Plaza is known for stylish accommodations and exceptional service for all travellers.
- Benefits: Enjoy 30 days holiday, discounted hotel stays, free meals, and wellness perks.
- Why this job: Join a supportive team that values authenticity and offers growth opportunities.
- Qualifications: No specific experience required; just bring your enthusiasm and teamwork spirit!
- Other info: Flexible rotas and fun staff events make this job a great fit for students.
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Night Public Area Team Leader and we will give you the training and support to succeed.
Benefits of working for us as a Night Public Area Team Leader:
- Salary: £14.04 per hour
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
We are looking for a Night Public Area Team Leader who will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the public area cleaners assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Night Public Area Team Leader employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Public Area Team Leader
✨Tip Number 1
Familiarise yourself with Park Plaza's values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight any experience you have in supervising or mentoring teams, especially in a hospitality setting. Be ready to share specific examples of how you've empowered team members to enhance guest experiences.
✨Tip Number 3
Research common challenges faced by night teams in hospitality. Prepare to discuss how you would address these issues, showcasing your problem-solving skills and ability to maintain high standards of cleanliness during night shifts.
✨Tip Number 4
Network with current or former employees of Park Plaza if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Night Public Area Team Leader position.
We think you need these skills to ace Night Public Area Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Public Area Team Leader. Highlight your relevant experience in housekeeping and team leadership in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to maintain cleanliness standards and your experience in supervising teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to high standards. Mention how your values align with those of Park Plaza, such as teamwork and care.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Park Plaza
✨Understand the Company Values
Before your interview, take some time to research Park Plaza's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Be prepared to discuss how you embody these values in your previous roles, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As a Night Public Area Team Leader, you'll be supervising and mentoring a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage and inspire others.
✨Emphasise Attention to Detail
The role requires maintaining high standards of cleanliness in public areas. Be ready to discuss specific instances where your attention to detail made a difference in your work. This could include cleaning protocols, guest interactions, or any initiatives you took to enhance cleanliness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of scenarios where you had to adapt quickly to meet guests' needs or resolve issues. Practising these responses will help you feel more confident during the interview.
