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- Tasks: Lead a vibrant team to create memorable experiences for guests at our hotel.
- Company: Join Park Plaza, known for its excellent service and stylish accommodations.
- Benefits: Enjoy competitive pay, 30 days holiday, and discounts across Europe.
- Other info: Great career growth opportunities and a fun, dynamic work environment.
- Why this job: Be the friendly face of our hotel and make a real impact on guest satisfaction.
- Qualifications: Previous experience in hotel management and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
At Park Plaza, we are all about creating stories and memories by delivering excellent and personal service to our guests. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. As an Assistant Front of House Manager, you can bring your passion and positive personality to work and be part of this vibrant team.
As our Assistant Front of House Manager, you will receive:
- Salary: Competitive plus great benefits
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
The ideal candidate for the Assistant Front of House Manager role will:
- Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House department
- Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance management
- Demonstrate leadership through leading by example
- Clearly communicate operational and strategic information and ongoing customer feedback
- Empower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coaching
- Have excellent knowledge of Opera
- Have previous Assistant Front of House Manager or Front Office Manager experience in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Assistant Front of House Manager in Luton employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Front of House Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Your passion for creating memorable experiences is what sets you apart, so let that shine through!
✨Tip Number 3
Prepare for those interviews! Research Park Plaza and think about how your experience aligns with their values. Be ready to share specific examples of how you've led teams and enhanced guest satisfaction in your previous roles.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Park Plaza team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Assistant Front of House Manager in Luton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can bring a positive vibe to our team.
Tailor Your Application: Make sure to customise your application to match the Assistant Front of House Manager role. Highlight your relevant experience and skills, especially in managing teams and delivering excellent service, as these are key to what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts well. This helps us quickly see why you’d be a great fit for our vibrant team at Park Plaza.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Park Plaza
✨Know Your Stuff
Make sure you’re familiar with the Park Plaza brand and its values. Research their services, especially the Front of House operations, and be ready to discuss how your experience aligns with their mission of creating memorable guest experiences.
✨Showcase Your Leadership Skills
As an Assistant Front of House Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past roles where you've successfully managed a team, resolved conflicts, or improved service standards. This will show them you can lead by example.
✨Be Personable and Positive
Since this role is all about delivering excellent service, let your personality shine through! Practice your warm greetings and friendly demeanour. They want to see that you can connect with guests and inspire your team with your positive attitude.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their approach to team development or how they measure guest satisfaction, which ties back to your role.