At a Glance
- Tasks: Welcome guests and assist with their luggage, creating a memorable experience.
- Company: Join Park Plaza, where we prioritise personalised service and teamwork.
- Benefits: Earn £12.71/hour, enjoy 30 days holiday, and discounted hotel stays across Europe.
- Other info: Enjoy staff parties, gym discounts, and a supportive work environment.
- Why this job: Be the face of our hotel and make a lasting impression on guests.
- Qualifications: Great communication skills and previous experience as a Luggage Porter.
The predicted salary is between 25000 - 27000 £ per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Luggage Porter, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
You Will Receive:
- Salary: £12.71 per hour
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
The Ideal Candidate For The Luggage Porter Role Will:
- Have excellent interpersonal skills and the ability to connect with others
- Manage requests promptly, helpfully, politely and with a caring attitude
- Be responsible for welcoming and assisting guests with delivering or storing their luggage and the delivery of packages
- Possess a good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Have previous experience as a Luggage Porter
Luggage Porter employer: Park Plaza
At Park Plaza Riverbank London, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and passion for culinary excellence thrive. As a Banqueting Chef de Partie, you will enjoy competitive benefits including generous holiday allowances, discounted hotel stays across Europe, and opportunities for professional growth through award-winning training. Join us in the heart of London, where your contributions will be valued, and every day brings the chance to create memorable dining experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Luggage Porter
✨Tip Number 1
First things first, make sure you know the ins and outs of the Luggage Porter role. Brush up on your customer service skills and be ready to showcase your can-do attitude during interviews. We want to see that you’re passionate about creating amazing impressions for guests!
✨Tip Number 2
Networking is key! Connect with people in the hospitality industry, especially those who work at Park Plaza or similar hotels. Attend events or join online groups where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 3
When you get an interview, don’t just prepare answers; think about questions you can ask too! Show us that you’re genuinely interested in the role and the company. Ask about team dynamics or how they celebrate employee achievements.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Luggage Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your passion for great service and how you connect with others. Don’t be afraid to share a little about yourself and why you’re excited about the Luggage Porter role.
Tailor Your Application:Make sure to tailor your application to match the job description. Highlight your interpersonal skills and any previous experience as a Luggage Porter. We love seeing how your background aligns with our values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Park Plaza
✨Know the Company
Before your interview, take some time to research Park Plaza. Understand their values and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a Luggage Porter, you'll be the first and last point of contact for guests. Be prepared to demonstrate your excellent interpersonal skills during the interview. Share examples of how you've connected with customers in the past and how you handle requests with a caring attitude.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to dress smartly for the interview. This shows respect for the company and the role. A neat appearance can make a great first impression, which is crucial in hospitality.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations as a Luggage Porter. Think about scenarios where you had to manage guest requests or resolve issues. Practising your responses will help you feel more confident and articulate during the interview.
