At a Glance
- Tasks: Lead a dynamic housekeeping team to maintain pristine public areas and enhance guest experiences.
- Company: Join Park Plaza, where authenticity and teamwork are at the core of our values.
- Benefits: Enjoy 30 days holiday, discounted hotel stays, free meals, and wellness perks.
- Other info: Join us for annual staff parties and excellent career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in housekeeping and a passion for guest satisfaction.
The predicted salary is between 32500 - 32500 € per year.
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Senior Public Area Team Leader and we will give you the training and support to succeed.
Benefits of working for us as a Senior Public Area Team Leader:
- Salary: £32,500 per annum
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
Responsibilities:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the team members assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
Senior Public Area Team Leader in London employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a supportive and inclusive work environment where authenticity and teamwork thrive. As a Senior Public Area Team Leader, you will benefit from competitive pay, generous holiday allowances, and extensive training opportunities, all while enjoying perks like discounted hotel stays and wellness initiatives. Join us in creating memorable experiences for our guests while advancing your career in the vibrant hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Public Area Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Park Plaza on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Park Plaza's values and culture. Think about how your experience aligns with their focus on cleanliness and guest satisfaction. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice common interview questions, especially those related to leadership and teamwork. We all know that being a Senior Public Area Team Leader means guiding others, so be ready to share examples of how you've done this in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Park Plaza family.
We think you need these skills to ace Senior Public Area Team Leader in London
Some tips for your application 🫡
Show Your Authenticity:At StudySmarter, we value authenticity just like Park Plaza. When writing your application, let your true self shine through! Share your unique experiences and how they align with the role of Senior Public Area Team Leader.
Highlight Your Team Spirit:This role is all about teamwork! Make sure to emphasise your ability to mentor and develop others. We want to see examples of how you've empowered your team in previous roles, so don’t hold back!
Focus on Cleanliness Standards:Since maintaining high cleanliness standards is key for this position, include any relevant experience you have in housekeeping or similar environments. We love seeing candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Park Plaza
✨Know the Company Values
Before your interview, take some time to understand Park Plaza's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As a Senior Public Area Team Leader, you'll be supervising and mentoring a team. Prepare to discuss your leadership style and provide specific examples of how you've successfully led a team in the past. Highlight any training or development initiatives you've implemented.
✨Emphasise Guest Experience
Since the role involves enhancing the guest experience, come ready with ideas on how to improve cleanliness and service in public areas. Share any relevant experiences where you went above and beyond to meet guest needs, as this will demonstrate your commitment to customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
