At a Glance
- Tasks: Lead the housekeeping team, ensuring a pristine environment for guests and staff.
- Company: Join a vibrant hotel chain that values teamwork and guest experience.
- Benefits: Enjoy competitive pay, discounts on stays, meals, and more perks!
- Other info: Flexible schedules, career growth opportunities, and fun staff events await you!
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for teamwork and guest service.
The predicted salary is between 29000 - 30000 £ per year.
Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Head Porter and we will give you the training and support to succeed.
Salary: £14.04 per hour
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Start with 30 days holiday per year - incl bank holidays
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
The Ideal Candidate For The Head Porter Role Will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on ensuring all stock controls in the pantries, including linen and cleaning material to the outlined stock levels on the floors.
- Have ability to work and multi‑task in a fast‑paced environment.
- Supervise, mentor and develop the housekeeping porters.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way. Park Plaza. Be part of it.
Head Porter in London employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. As a Head Porter, you will benefit from extensive training, generous holiday allowances, and a range of perks including discounted hotel stays and meals, all while being part of a team that prioritises trust, respect, and teamwork. Join us in creating memorable experiences for our guests and enjoy the unique advantages of working in a vibrant hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head Porter in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Porter role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since we value Trust, Respect, Teamwork, Enthusiasm, Commitment & Care, think of examples from your past experiences that showcase these traits. It'll help you stand out as a perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when discussing your ability to supervise and mentor a team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to enjoying those fab benefits like discounted hotel rates and free meals!
We think you need these skills to ace Head Porter in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Head Porter role. Highlight your experience in housekeeping and any leadership skills you have. We love seeing how your background aligns with our values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Park Plaza
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Head Porter entails. Familiarise yourself with the responsibilities like supervising the housekeeping team and managing stock controls. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked effectively with others in the past. Highlight any experiences where you’ve mentored or supported colleagues, as this aligns perfectly with the expectations for the Head Porter position.
✨Demonstrate Your Guest-Centric Approach
The ideal candidate should focus on enhancing the guest experience. Prepare to discuss how you've previously listened to guests' needs and adapted your service accordingly. This will show that you value customer satisfaction and are committed to creating a welcoming environment.
✨Embrace the Company Values
Familiarise yourself with the company's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. During the interview, weave these values into your responses to demonstrate that you align with the company culture and are ready to contribute positively to the team.
