At a Glance
- Tasks: Create unforgettable experiences for guests and provide top-notch concierge services.
- Company: Join Park Plaza, a stylish hotel known for exceptional service and memorable moments.
- Benefits: Earn £13.98 per hour, enjoy 30 days holiday, and access amazing discounts.
- Other info: Dynamic team environment with opportunities for growth and fun staff events.
- Why this job: Be the face of hospitality and make a real difference in guests' stays.
- Qualifications: Excellent communication skills and previous concierge experience required.
The predicted salary is between 13.98 - 13.98 £ per hour.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.
- As our
- Concierge
, you are the first and last person our guests see. Your helpful, can‑do approach and passion for great service will create an amazing impression every time.
Your role is to support the Head Concierge and represent the department in their absence.
Benefits
- Salary: £13.98 per hour plus great benefits
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day – including days off if you wish to come in!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award‑winning training
Qualifications
- Has excellent interpersonal skills and the ability to connect with others
- Promotes a helpful and professional image to our guests and our team; manages requests promptly, helpfully, politely, and with a caring attitude
- Ensure a personalised five‑star service is given to all guests and clients of the hotel; also, be aware of the daily arrivals, including regular guests and VIPs, etc.
- Will be responsible for arranging concierge services such as – but not limited to – providing information and recommendations about local events and activities, luggage assistance, or car services
- Possesses a good command of English and excellent communication skills
- Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- With previous experience as Concierge in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award‑winning restaurants and bars.
Park Plaza. Be part of it.
#J-18808-Ljbffr
Concierge in London employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a vibrant and inclusive work culture where authenticity and teamwork thrive. As a Banqueting Chef de Partie, you'll enjoy competitive benefits including a generous salary, subsidised travel, and extensive discounts on hotel stays and dining, all while working in a dynamic kitchen environment that prioritises employee growth and well-being. With opportunities for professional development and a supportive team atmosphere, Park Plaza is an excellent employer for those seeking a rewarding culinary career.
