At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their needs are met.
- Company: Join Park Plaza, a stylish hotel known for exceptional service and memorable experiences.
- Benefits: Earn £12.80 per hour, enjoy 30 days holiday, and access amazing discounts.
- Other info: Enjoy free meals, gym discounts, and fantastic career development opportunities.
- Why this job: Make a lasting impression and be part of a vibrant team in hospitality.
- Qualifications: Great communication skills and previous customer service experience are essential.
The predicted salary is between 12 - 12 € per hour.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
You Will Receive:
- Salary: £12.80 per hour plus incentive
- 30 days of holiday per year – including bank holidays, increasing with years of service
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a Friend scheme - £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
The Ideal Candidate For The Receptionist Role Will:
- Have excellent interpersonal skills and the ability to connect with others
- Manage requests promptly, helpfully, politely and with a caring attitude
- Possess a good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Receptionist (16 hours) in Leeds employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Receptionist, you will enjoy competitive pay, generous holiday allowances, and a range of unique benefits including discounted hotel stays across Europe and access to wellness programmes, all while working in a dynamic environment that prioritises personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (16 hours) in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Park Plaza. Understand their values and what makes them tick. This way, you can show off how you align with their mission and make a great impression.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest requests and queries with that helpful, can-do attitude.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent Park Plaza.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Receptionist (16 hours) in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with others.
Tailor Your Application:Make sure to tailor your application to the Receptionist role. Highlight your customer service experience and how it aligns with our values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Park Plaza.
How to prepare for a job interview at Park Plaza
✨Know the Company
Before your interview, take some time to research Park Plaza. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Receptionist, your ability to connect with guests is crucial. Prepare examples from your past experiences where you demonstrated excellent communication and problem-solving skills. Think about times when you went above and beyond to create a positive experience for someone.
✨Practice Common Interview Questions
Anticipate questions that may come up during the interview, such as how you handle difficult customers or manage multiple requests at once. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview to reflect the standards of Park Plaza. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
