At a Glance
- Tasks: Create unforgettable experiences for guests and assist with their requests.
- Company: Leading hotel group in Greater London known for exceptional service.
- Benefits: Earn £12.65 per hour, enjoy discounted hotel rates and generous holiday allowance.
- Why this job: Join a vibrant team and make a real difference in guest experiences.
- Qualifications: Excellent interpersonal skills and effective communication in English.
The predicted salary is between 12 - 16 £ per hour.
A leading hotel group in Greater London is seeking a Guest Services Host/ess to provide exceptional service to guests. This role requires excellent interpersonal skills and the ability to communicate effectively in English.
Responsibilities include assisting guests with requests and creating a welcoming environment.
The position offers a salary of £12.65 per hour, a wide range of benefits including discounted hotel rates, generous holiday allowance, and employee wellness programs, making it a rewarding opportunity for service-oriented candidates.
Guest Services Host: Craft Memorable Guest Experiences employer: Park Plaza
Contact Detail:
Park Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Host: Craft Memorable Guest Experiences
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Guest Services Host role.
✨Tip Number 2
Practice your communication skills! Since this role is all about creating memorable guest experiences, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or record yourself to improve.
✨Tip Number 3
Show off your personality! When you get that interview, let your passion for service shine through. Share stories of how you've gone above and beyond for guests in the past – it’ll help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Guest Services Host: Craft Memorable Guest Experiences
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create memorable experiences for our guests, so don’t be afraid to share a bit about yourself and your passion for hospitality.
Tailor Your Application: Make sure to tailor your application to the Guest Services Host role. Highlight your interpersonal skills and any relevant experience that shows you can assist guests effectively. We love seeing how you connect with people!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect you to do with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Park Plaza
✨Know the Company
Before your interview, take some time to research the hotel group. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a Guest Services Host, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've successfully handled guest requests or resolved issues. Highlighting these moments will demonstrate your capability to create memorable experiences.
✨Practice Effective Communication
Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and skills in English.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and what success looks like in the Guest Services Host role. This not only shows your interest but also helps you gauge if the company is the right fit for you.