Park Plaza Westminster Bridge London Hotel is seeking a Guest Experience Manager to lead the guest journey across the hotel, ensuring exceptional service aligned with Park Plaza Brand Standards for VIPs, Radisson Rewards members and returning guests.
You will own guest feedback platforms (including ReviewPro), analyse trends and translate insights into actions that improve the guest experience across departments, while working with Front of House leadership to drive engagement and commercial
#J-18808-LjbffrGuest Experience Leader: VIP Service & Insights employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a vibrant and inclusive work culture where authenticity and teamwork thrive. As a Banqueting Chef de Partie, you'll enjoy competitive benefits including a generous salary, subsidised travel, and extensive discounts on hotel stays and dining, all while working in a dynamic kitchen environment that prioritises employee growth and well-being. With opportunities for professional development and a supportive team atmosphere, Park Plaza is an excellent employer for those seeking a rewarding culinary career.
