At a Glance
- Tasks: Lead exceptional dining experiences across multiple outlets in a busy hotel.
- Company: Join Park Plaza, a contemporary hotel brand known for authentic service.
- Benefits: Competitive salary, 30 days holiday, free meals, and discounted hotel rates.
- Other info: Diverse and inclusive workplace with extensive career development opportunities.
- Why this job: Be an inspirational leader and create memorable moments for guests.
- Qualifications: Experience in high-volume hotel environments and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Join us as a
Food & Beverage Manager and lead the delivery of exceptional dining experiences across multiple outlets at Park Plaza Riverbank London, supporting one of our largest and busiest hotel operations with 645 bedrooms.
Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments.
Key Responsibilities As Our Food & Beverage Manager
- Lead the day-to-day Food & Beverage operation, including Chino Latino Restaurant & Bar, Breakfast, Room Service and the River View Lounge, ensuring exceptional guest experiences and service standards.
- Coach, develop and motivate Outlet Managers and their teams, creating a high-performing culture focused on engagement, service excellence and results.
- Monitor guest feedback, trends and market insights to drive continuous improvement and enhance the guest experience.
- Manage departmental budgets, costs, labour and contractor spend, ensuring strong commercial performance and operational efficiency.
- Work collaboratively with hotel departments to ensure seamless guest journeys while maintaining the highest standards of quality, cleanliness, health and safety.
- Take a visible leadership role across all outlets, proactively resolving issues, driving performance and ensuring guest and employee satisfaction.
About You
We are looking for a
Food & Beverage Manager who is passionate about hospitality and will
- Have several years' experience as a Food & Beverage Manager within a large, high-volume hotel environment, with a proven track record of successfully leading multiple outlets and teams.
- Be an inspirational and hands-on leader with a proven ability to coach, develop and motivate teams.
- Demonstrate strong commercial awareness and experience managing budgets, costs and operational performance.
- Be passionate about delivering exceptional guest experiences and exceeding expectations.
- Share our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.
- Your Benefits
- Salary: Highly competitive plus performance-based bonus
- Start with 30 days holiday per year (pro-rata) - incl. bank holidays
- Two free meals per day
- Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.
- Recommend a friend bonus - up to £750
- Travel season ticket loans
- Vitality at work - health & wellbeing platform, incl. great gym discounts
- 24/7 access to our Employee Assistance Programme
- Ride to Work Scheme
- Benefit Hub - Discounted prices at hundreds of major retailers
- Free uniform dry cleaning
- Free financial and mortgage advice
- Extensive career development programmes
- And more...
At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally.
We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background.
Park Plaza. Be part of it.
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Food and Beverage Manager employer: Park Plaza
At Park Plaza, we pride ourselves on fostering a vibrant and inclusive work culture where authenticity and teamwork thrive. As a Banqueting Chef de Partie, you'll enjoy competitive benefits including a generous salary, subsidised travel, and extensive discounts on hotel stays and dining, all while working in a dynamic kitchen environment that prioritises employee growth and well-being. With opportunities for professional development and a supportive team atmosphere, Park Plaza is an excellent employer for those seeking a rewarding culinary career.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park Plaza. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park Plaza
Don't be shy about reaching out to Park Plaza directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park Plaza and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park Plaza
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
