At a Glance
- Tasks: Lead and manage large-scale meetings and events operations in a vibrant hotel environment.
- Company: Park Plaza Westminster Bridge, a premier venue in Central London.
- Benefits: Competitive salary, generous holiday, discounts, and wellness perks.
- Other info: Join a culture of excellence with opportunities for growth and development.
- Why this job: Shape unforgettable experiences while leading dynamic teams in a fast-paced setting.
- Qualifications: Extensive leadership experience in hospitality and event management required.
The predicted salary is between 60000 - 80000 € per year.
Park Plaza Westminster Bridge is a leading Meetings and Events Hotel in the heart of Central London. The role is to lead the strategic and day‑to‑day delivery of a large‑scale, high‑volume Meetings & Events operation. Reporting into senior leadership, you will take full ownership of the function, ensuring seamless execution across multiple concurrent events while driving exceptional guest experiences and strong commercial performance.
Leading large, multi‑disciplinary teams, you will be responsible for maintaining operational excellence, managing senior stakeholders, and ensuring the department consistently delivers against brand standards, financial targets and guest expectations.
Operational Responsibilities- Lead the end‑to‑end Meetings & Events operation in a complex, high‑volume environment
- Oversee the delivery of multiple concurrent events, ensuring exceptional guest and client experiences
- Inspire, lead and develop large operational teams, creating a high‑performing and inclusive culture
- Build and maintain strong relationships with internal stakeholders, clients, suppliers and partners
- Drive service excellence, ensuring consistent delivery of brand standards and guest satisfaction
- Own and manage budgets, forecasts and cost controls, delivering strong commercial performance
- Identify opportunities to increase revenue, improve efficiency and optimise operations
- Ensure full compliance with company policies, health & safety regulations and governance requirements
- Strong leadership presence with the ability to manage large, diverse teams
- Excellent stakeholder management and communication skills
- Highly organised with the ability to manage multiple priorities in a fast‑paced environment
- Commercially minded with strong analytical and decision‑making capabilities
- Resilient, adaptable and confident under pressure
- Passionate about delivering exceptional guest experiences
- Extensive senior leadership experience within Meetings & Events, hospitality or large‑scale live environments
- Proven track record managing high‑volume conference and events operations
- Experience leading large, multi‑disciplinary teams within complex venues
- Strong financial and commercial management experience
- Hospitality, events or business‑related qualifications are advantageous
- Salary: Competitive Salary + Excellent Benefits
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year – including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award‑winning training
Director of Meetings and Events Operations employer: Park Plaza
Park Plaza Westminster Bridge is an exceptional employer, offering a vibrant work culture in the heart of Central London, where you can lead a dynamic team in delivering outstanding Meetings and Events experiences. With competitive salaries, extensive benefits including discounted hotel rates across Europe, and a strong focus on employee development through award-winning training, we foster an inclusive environment that encourages growth and excellence. Join us to be part of a high-performing team dedicated to creating memorable events while enjoying a range of perks that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Meetings and Events Operations
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the Meetings and Events sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your leadership skills and past successes in managing large-scale events. Make sure they see how you can drive exceptional guest experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Park Plaza Westminster Bridge, and express your interest in working with them. A personal touch can go a long way!
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you nail that interview. Plus, applying through us gives you a better chance of standing out from the crowd. Let’s get you that dream job!
We think you need these skills to ace Director of Meetings and Events Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Director of Meetings and Events Operations. Highlight your experience in managing large-scale events and leading diverse teams, as this will show us you’re the right fit for our high-volume environment.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about delivering exceptional guest experiences. Share specific examples of how you've driven service excellence in previous roles, and don’t forget to mention your commercial acumen!
Showcase Your Leadership Skills:We want to see your leadership presence shine through in your application. Talk about your experience in inspiring and developing teams, and how you’ve built strong relationships with stakeholders to ensure operational excellence.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Park Plaza
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with Park Plaza Westminster Bridge and its offerings. Understand the layout of the event spaces, the types of events they host, and any recent news or accolades. This knowledge will show your genuine interest and help you speak confidently about how you can enhance their operations.
✨Showcase Your Leadership Style
As a Director of Meetings and Events Operations, your leadership style is crucial. Be prepared to discuss specific examples of how you've led large teams in high-pressure environments. Highlight your approach to fostering an inclusive culture and how you inspire your team to deliver exceptional guest experiences.
✨Demonstrate Financial Acumen
Since managing budgets and driving commercial performance is key, come ready to discuss your experience with financial management. Share examples of how you’ve optimised operations to increase revenue and meet financial targets. This will illustrate your ability to contribute to the hotel's success.
✨Prepare for Stakeholder Scenarios
Expect questions about stakeholder management. Think of scenarios where you successfully built relationships with clients, suppliers, or internal teams. Be ready to explain how you navigated challenges and ensured all parties were satisfied, showcasing your excellent communication skills.
