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- Tasks: Lead the night team to keep public areas spotless and ensure guest satisfaction.
- Company: Join Park Plaza, known for stylish rooms and award-winning dining experiences.
- Benefits: Enjoy £13.50/hour, discounted hotel stays, free meals, and wellness days.
- Why this job: Be part of a supportive team that values trust, respect, and memorable guest experiences.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
- Other info: Flexible schedules with rotas published two weeks in advance.
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest\’s rooms or public areas, they keep everything clean and pristine. Join them as a Night Public Area Team Leader and we will give you the training and support to succeed. Benefits of working for us as a Night Public Area Team Leader: Salary: £14.04 per hour Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends) 50% F&B discount at our restaurants and bars (for your whole party) Two free meals per day – including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream! Recommend a Friend scheme – £750 BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more Ride to Work Scheme & free local cycling lessons Travel season ticket loans * 24/7 access to our Employee Assistance Programme Rotas published at least two weeks in advance (if applicable) Departmental productivity and service incentive schemes * Uniforms provided (if applicable) & free dry cleaning Annual Staff parties and events Company pension plan & award-winning training We are looking for a Night Public Area Team Leader who will: Ensure an efficient operation on the shift and take responsibility for team briefings. Focus on checking public areas to ensure that high standards of cleanliness are maintained. Supervise, mentor and develop the public area cleaners assigned to your section. Empower the team to be more involved in the guest experience. Listen to the needs of guests and other team members and adapt to meet them. Have a courteous and professional attitude with guests and team members. Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it. TPBN1_UKCT
Night Public Area Team Leader employer: Park Plaza Westminster Bridge
Contact Detail:
Park Plaza Westminster Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Public Area Team Leader
✨Tip Number 1
Familiarize yourself with the specific standards of cleanliness and guest service that Park Plaza upholds. Understanding their values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or team leadership roles. Be ready to discuss how you've successfully managed a team and maintained high standards in public areas, as this will demonstrate your capability for the Night Public Area Team Leader position.
✨Tip Number 3
Prepare to share examples of how you've empowered team members in past roles. This could include mentoring or developing staff, which is crucial for the role you're applying for, as it shows your commitment to teamwork and guest experience.
✨Tip Number 4
Research common challenges faced in housekeeping roles, especially during night shifts. Being able to discuss how you would handle these challenges can set you apart and show your proactive approach to problem-solving.
We think you need these skills to ace Night Public Area Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Night Public Area Team Leader position. Understand the key responsibilities and the skills required, such as team supervision and maintaining cleanliness standards.
Tailor Your CV: Customize your CV to highlight relevant experience in housekeeping or team leadership. Emphasize any previous roles where you ensured cleanliness or supervised a team, showcasing your ability to meet the job's requirements.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Park Plaza and how your values align with theirs, such as teamwork and commitment to guest satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Park Plaza Westminster Bridge
✨Show Your Leadership Skills
As a Night Public Area Team Leader, you'll be supervising and mentoring your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and empower others.
✨Emphasize Attention to Detail
The role requires maintaining high standards of cleanliness. Discuss your approach to ensuring that public areas are pristine and how you handle quality control within your team.
✨Demonstrate Guest-Centric Attitude
Listening to guests' needs is crucial. Prepare to talk about how you've previously adapted your service based on guest feedback and how you plan to enhance their experience in this role.
✨Align with Company Values
Familiarize yourself with the company's values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Be ready to discuss how you embody these values in your work and interactions with both guests and colleagues.