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- Tasks: Lead the concierge team to deliver outstanding guest experiences and build local partnerships.
- Company: A top hotel in London known for its vibrant atmosphere and exceptional service.
- Benefits: Competitive salary, wellness days, discounts, and more perks.
- Why this job: Join a passionate team dedicated to creating unforgettable moments for guests.
- Qualifications: Strong guest service skills and proven leadership experience.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel in London is seeking a Head Concierge to lead the concierge team in providing exceptional service to guests. The role requires excellent guest service skills, the ability to build relationships with local businesses, and strong leadership abilities.
Benefits include:
- Competitive salary
- Wellness days
- Discounts
- And more
Join a vibrant team dedicated to creating memorable experiences for guests.
Senior Concierge & Guest Experience Leader employer: Park Plaza Victoria London
Contact Detail:
Park Plaza Victoria London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Concierge & Guest Experience Leader
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at the hotel you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've created memorable moments for guests in the past.
✨Tip Number 3
Research, research, research! Know the hotel inside out – its values, services, and local partnerships. This will not only impress them but also help you tailor your approach to fit their vibe.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your skills and experience. Plus, it shows you're genuinely interested in being part of our vibrant team dedicated to exceptional guest experiences.
We think you need these skills to ace Senior Concierge & Guest Experience Leader
Some tips for your application 🫡
Show Off Your Guest Service Skills: Make sure to highlight your experience in guest service. We want to see how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Build Those Relationships: Talk about your ability to connect with local businesses. We love seeing examples of how you've collaborated with others to enhance the guest experience.
Demonstrate Leadership Abilities: Share your leadership style and how you've successfully led a team in the past. We’re looking for someone who can inspire and motivate others to deliver exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Park Plaza Victoria London
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart from other hotels in London. This knowledge will not only impress the interviewers but also help you tailor your answers to align with the hotel's ethos.
✨Showcase Your Guest Service Skills
Prepare specific examples of how you've provided exceptional guest service in the past. Think about challenging situations you've handled and how you went above and beyond to create memorable experiences for guests. This will demonstrate your capability to lead a concierge team effectively.
✨Build Relationships with Local Businesses
Since the role involves collaborating with local businesses, come prepared with ideas on how you could enhance partnerships. Mention any previous experiences where you successfully built relationships that benefited both parties. This shows your proactive approach and understanding of the role's requirements.
✨Exude Leadership Qualities
Be ready to discuss your leadership style and how you motivate a team. Share examples of how you've led teams in the past, focusing on your ability to inspire and develop others. This is crucial for a Head Concierge role, as you'll need to guide your team in delivering top-notch service.
