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- Tasks: Lead the night reception team to deliver exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for memorable moments.
- Benefits: Competitive salary, 30 days holiday, discounted hotel rates, and free meals.
- Other info: Dynamic work environment with great career growth and fun staff events.
- Why this job: Make a real impact by creating unforgettable experiences for guests.
- Qualifications: Previous Night Manager experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- Salary: Competitive plus great benefits
- 30 days of holiday per year (pro rata) - including bank holidays, increasing with years of service
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Be proficient with Microsoft Office and have excellent knowledge of Opera
- Be available to work 5 days on, 2 days off (from 10:30pm - 7:00 am)
Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
With previous experience as a Night Manager in a hotel. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
Night Manager in Mansfield employer: Park Plaza Nottingham
Contact Detail:
Park Plaza Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to hotel management and guest service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your passion for great service during interviews. Share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate that you truly embody the values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make some memorable moments together!
We think you need these skills to ace Night Manager in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to provide exceptional guest service.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you embody our values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Make it personal and engaging!
Showcase Your Leadership Skills: As a Night Manager, you'll be leading a team. In your application, share examples of how you've motivated and inspired others in previous roles. We want to see your hands-on approach and how you handle challenges.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Park Plaza Nottingham
✨Know the Company Inside Out
Before your interview, take some time to research Park Plaza. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples from your past experiences where you've motivated or trained team members. Highlight how your leadership style aligns with their values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of specific situations where you went above and beyond to meet a guest's needs, and be ready to discuss how you ensured health, safety, and security during those instances.
✨Dress the Part and Be Professional
Even though the interview might be informal, dressing smartly shows that you take the opportunity seriously. Make sure your attire reflects the professional image of Park Plaza, as first impressions matter in the hospitality industry.