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- Tasks: Supervise housekeeping operations, ensuring cleanliness and mentoring team members.
- Company: Join Park Plaza, known for stylish accommodations and exceptional guest experiences.
- Benefits: Enjoy 30 days holiday, discounted hotel stays, free meals, and wellness perks.
- Why this job: Be part of a supportive team that values trust, respect, and teamwork.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment!
- Other info: Flexible rotas, employee assistance, and fun staff events await you!
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guests' rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Supervisor and we will give you the training and support to succeed.
Benefits of working for us as a Housekeeping Supervisor:
- Salary: £14.04 per hour
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Housekeeping Supervisor who will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the Room Attendants assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Housekeeping Supervisor employer: Park Plaza London
Contact Detail:
Park Plaza London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with Park Plaza's values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight any previous experience in housekeeping or supervisory roles during your conversations. Be ready to discuss specific examples of how you've maintained high cleanliness standards and led a team effectively.
✨Tip Number 3
Prepare to showcase your ability to adapt to guest needs. Think of instances where you've gone above and beyond to enhance a guest's experience, as this will resonate well with the role's focus on guest satisfaction.
✨Tip Number 4
Engage with current employees or alumni from Park Plaza if possible. Networking can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or supervisory roles. Emphasise any leadership skills and your ability to maintain high cleanliness standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the importance of cleanliness in guest satisfaction. Mention specific examples of how you've successfully managed teams or improved service quality.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and adaptability. These are crucial for a Housekeeping Supervisor role, as you'll be working closely with both guests and team members.
Showcase Your Values: Align your application with the company's values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Provide examples of how you embody these values in your previous roles.
How to prepare for a job interview at Park Plaza London
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. During the interview, highlight your experience in maintaining high cleanliness standards and how you ensure that every corner is spotless. Share specific examples of how you've improved cleanliness in previous roles.
✨Demonstrate Leadership Skills
This role requires supervising and mentoring a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Emphasise your ability to empower others and foster a positive work environment.
✨Emphasise Guest Experience
Park Plaza values guest satisfaction highly. Talk about how you listen to guests' needs and adapt your team's approach to enhance their experience. Share any relevant experiences where you went above and beyond to meet guest expectations.
✨Align with Company Values
Familiarise yourself with Park Plaza's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. During the interview, express how these values resonate with you and provide examples of how you've embodied them in your previous roles.
