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- Tasks: Lead the night reception team and ensure exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for its commitment to service.
- Benefits: Enjoy 30 days holiday, discounted hotel rates, and wellness perks.
- Why this job: Make a real impact by creating memorable moments for guests.
- Qualifications: Previous hotel management experience and strong leadership skills.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 32706 - 36400 £ per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms at Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- Salary: £32,706.00 per annum plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Is proficient with Microsoft Office and has excellent knowledge of Opera
- Is available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm)
Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
With previous experience as a Night Manager in a hotel, renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Night Manager in Southampton employer: Park Plaza London Waterloo
Contact Detail:
Park Plaza London Waterloo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Park Plaza. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the hotel and introduce yourself to the team. A personal touch can make you memorable, and who knows, they might even give you a sneak peek into the hiring process.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of Park Plaza. Familiarise yourself with their values and services so you can demonstrate how you embody their commitment to exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Park Plaza family.
We think you need these skills to ace Night Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to provide exceptional guest service.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you embody our values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Make it personal and engaging!
Showcase Your Leadership Skills: As a Night Manager, you'll be leading a team. In your application, share examples of how you've motivated and inspired others in past roles. This will show us you're ready to take on the responsibility of leading our night reception team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Park Plaza London Waterloo
✨Know the Hotel Inside Out
Before your interview, make sure you research Park Plaza London Waterloo thoroughly. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing a personalised guest experience.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've motivated or trained team members in the past. Highlight how you can inspire the night reception team to go above and beyond for guests, reflecting the hotel's commitment to exceptional service.
✨Demonstrate Problem-Solving Abilities
In the hospitality sector, unexpected situations can arise at any time. Be ready to share examples of how you've handled challenging scenarios in previous roles. Emphasise your ability to make quick decisions while ensuring guest safety and satisfaction, which is crucial for a Night Manager.
✨Embrace the Company Culture
Park Plaza values trust, respect, teamwork, enthusiasm, commitment, and care. During your interview, weave these values into your responses. Share personal anecdotes that reflect these qualities, showing that you not only understand the culture but are also a perfect fit for their team.