At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their needs are met.
- Company: Join Park Plaza, a hotel that values personalised guest experiences.
- Benefits: Earn £13.54 per hour, enjoy 30 days holiday, and discounted hotel stays across Europe.
- Why this job: Make a lasting impression on guests while working in a vibrant hotel environment.
- Qualifications: A passion for customer service and a friendly attitude are essential.
The predicted salary is between 28000 - 30000 € per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Receptionist, you will receive:
- Salary: £13.54 per hour plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family).
Night Receptionist employer: Park Plaza London Waterloo
At Park Plaza, we pride ourselves on fostering a supportive and dynamic work environment where our Night Receptionists play a crucial role in delivering exceptional guest experiences. With generous holiday allowances, wellness days, and attractive hotel discounts across Europe, we are committed to the well-being and growth of our employees, ensuring that every team member feels valued and empowered to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Make sure to research Park Plaza and their values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Night Receptionist, you'll be the face of the hotel during those late hours. Think about scenarios you might encounter and how you'd handle them with a helpful, can-do attitude.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking sharp and professional to convey that you take the role seriously and are ready to represent Park Plaza.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create amazing impressions for our guests.
Tailor Your Application:Make sure to tailor your application to the Night Receptionist role. Highlight your relevant experience and skills that align with our values of great service and a helpful attitude. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Receptionist position. We can’t wait to hear from you!
How to prepare for a job interview at Park Plaza London Waterloo
✨Know the Company
Before your interview, take some time to research Park Plaza. Understand their values and what they stand for. This will help you align your answers with their mission of providing a tailored hotel experience.
✨Showcase Your Customer Service Skills
As a Night Receptionist, your role is all about creating a great impression. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your helpful, can-do approach.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult guest?' or 'What does great service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
