At a Glance
- Tasks: Lead the night reception team and ensure exceptional guest experiences.
- Company: Join Park Plaza, a stylish hotel known for its commitment to service.
- Benefits: Enjoy 30 days holiday, discounted hotel rates, and wellness perks.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by creating memorable moments for guests.
- Qualifications: Previous hotel management experience and strong leadership skills.
The predicted salary is between 32706 - 32706 £ per year.
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms at Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Manager, you will receive:
- Salary: £32,706.00 per annum plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Night Manager who:
- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Is proficient with Microsoft Office and has excellent knowledge of Opera
- Is available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm)
Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
With previous experience as a Night Manager in a hotel, renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Night Manager in London employer: Park Plaza London Waterloo
At Park Plaza Waterloo Hotel, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Front of House Manager, you will enjoy competitive salaries, extensive employee benefits including heavily discounted hotel rates across Europe, and the opportunity to create memorable experiences for our guests while working in a dynamic environment that prioritises personal service and teamwork.
Contact Details:
Park Plaza London Waterloo Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Park Plaza. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a meet-up, let your enthusiasm for great service shine through. Remember, they’re looking for someone who embodies their values of Trust, Respect, Teamwork, and more.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you’ve gone above and beyond for guests in your previous roles. This will help you demonstrate your can-do approach and passion for creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Park Plaza family.
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your previous hotel management experience and any specific achievements that showcase your ability to provide exceptional guest service.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you embody our values of Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Make it personal and engaging!
Showcase Your Leadership Skills:As a Night Manager, you'll be leading a team. In your application, share examples of how you've motivated and inspired others in previous roles. We want to see your hands-on approach and how you create memorable moments for guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Park Plaza London Waterloo
✨Know the Hotel Inside Out
Before your interview, make sure you research Park Plaza London Waterloo thoroughly. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or trained team members. Highlight your hands-on approach and how you’ve gone above and beyond to ensure guest satisfaction.
✨Demonstrate Problem-Solving Abilities
Expect questions about handling difficult situations or emergencies. Think of specific instances where you’ve had to make quick decisions under pressure. Emphasise your ability to remain calm and collected while ensuring the safety and satisfaction of guests.
✨Emphasise Your Passion for Service
Park Plaza values a can-do attitude and a passion for great service. Be ready to discuss what exceptional service means to you and how you’ve delivered it in previous roles. Share anecdotes that illustrate your commitment to creating memorable experiences for guests.
