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- Tasks: Lead the housekeeping team, ensuring cleanliness and high standards in guest areas.
- Company: Join Park Plaza, known for stylish accommodations and memorable guest experiences.
- Benefits: Enjoy £13.50/hour, discounted hotel rates, wellness days, free meals, and more!
- Why this job: Be part of a supportive team that values trust, respect, and teamwork while making guests happy.
- Qualifications: Looking for someone with leadership skills and a passion for cleanliness and guest satisfaction.
- Other info: Uniforms provided, plus access to gym discounts and annual staff parties!
Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Team Leader and we will give you the training and support to succeed.
Benefits of working for us as a Housekeeping Team Leader:
- Salary: £13.50 per hour
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day – including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme – £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Housekeeping Team Leader who will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the Room Attendants assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
AMRT1_UKCT
Housekeeping Team Leader employer: Park Plaza London Waterloo
Contact Detail:
Park Plaza London Waterloo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader
✨Tip Number 1
Familiarize yourself with the specific standards of cleanliness and service that Park Plaza upholds. Understanding their values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or team leadership roles. Be ready to discuss how you've successfully managed a team and maintained high standards in past positions, as this will demonstrate your capability for the Housekeeping Team Leader role.
✨Tip Number 3
Prepare to showcase your ability to empower and mentor team members. Think of examples where you've helped others grow in their roles, as this is a key aspect of the position and will resonate well with the hiring team.
✨Tip Number 4
Research the benefits offered by Park Plaza, such as the wellness days and employee assistance programs. Being knowledgeable about these perks can show your genuine interest in the company and its culture during discussions.
We think you need these skills to ace Housekeeping Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housekeeping Team Leader position. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in housekeeping and team leadership. Emphasize any previous roles where you supervised or mentored staff, as well as your commitment to maintaining high cleanliness standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you embody their values such as Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in the housekeeping industry.
How to prepare for a job interview at Park Plaza London Waterloo
✨Show Your Leadership Skills
As a Housekeeping Team Leader, you'll need to demonstrate your ability to lead and mentor a team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your communication and motivational skills.
✨Emphasize Attention to Detail
Highlight your commitment to maintaining high standards of cleanliness. Discuss specific instances where your attention to detail made a difference in guest satisfaction or operational efficiency.
✨Demonstrate Guest-Centric Attitude
Since the role involves enhancing the guest experience, be ready to talk about how you prioritize guest needs. Share stories that showcase your ability to listen and adapt to feedback from guests and team members.
✨Align with Company Values
Familiarize yourself with the company's values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. During the interview, express how these values resonate with you and provide examples of how you've embodied them in your previous roles.
