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- Tasks: Lead a dynamic housekeeping team to maintain pristine public areas and enhance guest experiences.
- Company: Join Park Plaza, where authenticity and teamwork are at the core of our culture.
- Benefits: Enjoy 30 days holiday, discounted hotel stays, free meals, and wellness perks.
- Why this job: Make a real impact by creating memorable moments for guests in a vibrant environment.
- Qualifications: Leadership skills and a passion for cleanliness and guest satisfaction.
- Other info: Access to award-winning training and excellent career growth opportunities.
The predicted salary is between 32500 - 45500 £ per year.
At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guests' rooms or public areas, they keep everything clean and pristine. Join them as a Senior Public Area Team Leader and we will give you the training and support to succeed.
Benefits of working for us as a Senior Public Area Team Leader:
- Salary: £32,500 per annum
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
We are looking for a Senior Public Area Team Leader who will:
- Ensure an efficient operation on the shift and take responsibility for team briefings.
- Focus on checking public areas to ensure that high standards of cleanliness are maintained.
- Supervise, mentor and develop the team members assigned to your section.
- Empower the team to be more involved in the guest experience.
- Listen to the needs of guests and other team members and adapt to meet them.
- Have a courteous and professional attitude with guests and team members.
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Senior Public Area Team Leader in London employer: Park Plaza London Riverbank
Contact Detail:
Park Plaza London Riverbank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Public Area Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Park Plaza on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Senior Public Area Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and cleanliness standards. We want to show that we can not only manage a team but also maintain those high standards that Park Plaza prides itself on.
✨Tip Number 3
Show off our enthusiasm! During the interview, let’s share examples of how we've empowered teams in the past. This will highlight our commitment to teamwork and guest experience, which are key values for Park Plaza.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Park Plaza family.
We think you need these skills to ace Senior Public Area Team Leader in London
Some tips for your application 🫡
Show Your Authenticity: At StudySmarter, we value authenticity just like Park Plaza. When writing your application, let your true self shine through! Share your unique experiences and how they align with the role of Senior Public Area Team Leader.
Highlight Your Leadership Skills: As a Senior Public Area Team Leader, you'll be supervising and mentoring a team. Make sure to showcase any previous leadership experience in your application. We want to see how you can empower others and create a positive environment!
Focus on Cleanliness Standards: Since maintaining high cleanliness standards is key for this role, include examples of how you've ensured cleanliness in past positions. We love seeing attention to detail and a commitment to excellence in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Park Plaza London Riverbank
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Park Plaza's core values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As a Senior Public Area Team Leader, you'll be expected to supervise and mentor your team. Prepare specific examples of how you've successfully led a team in the past, focusing on your ability to motivate others and maintain high standards of cleanliness and service.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations, especially regarding guest interactions and team dynamics. Practice responses to scenarios like dealing with a dissatisfied guest or resolving conflicts within your team, highlighting your problem-solving skills and professionalism.
✨Ask Insightful Questions
At the end of the interview, when given the chance, ask thoughtful questions about the role and the team. Inquire about the training and support they provide, or how they measure success in the public areas. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.