Assistant Head Concierge in London

Assistant Head Concierge in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Park Plaza London Riverbank

At a Glance

  • Tasks: Deliver exceptional guest service and create memorable experiences at our hotel.
  • Company: Join the vibrant team at Park Plaza London Riverbank.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on personal growth and teamwork.
  • Why this job: Be the face of hospitality and make a lasting impact on guests' stays.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.

As our Assistant Head Concierge, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time.

Assistant Head Concierge in London employer: Park Plaza London Riverbank

At Park Plaza London Riverbank, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contributions. As an Assistant Head Concierge, you will enjoy comprehensive training and development opportunities, ensuring your career growth in the hospitality industry. With a focus on exceptional service and guest satisfaction, our team thrives in a supportive environment that celebrates individuality and teamwork.

Park Plaza London Riverbank

Contact Details:

Park Plaza London Riverbank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Head Concierge in London

Tip Number 1

Network like a pro! Connect with people in the hospitality industry, especially those who work at Park Plaza. A friendly chat can lead to insider info about job openings and even a referral.

Tip Number 2

Show off your personality! When you get an interview, let your passion for service shine through. Share stories that highlight your helpful nature and how you've gone above and beyond for guests in the past.

Tip Number 3

Research the hotel! Know what makes Park Plaza unique and be ready to discuss how you can contribute to their mission of tailored guest experiences. This shows you're genuinely interested and prepared.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Park Plaza family right from the start.

We think you need these skills to ace Assistant Head Concierge in London

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Interpersonal Skills
Multitasking
Time Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see your passion for service and how you connect with guests. A friendly tone can make a big difference.

Tailor Your Experience:Make sure to highlight your relevant experience in hospitality and customer service. We love seeing how your past roles have prepared you for the Assistant Head Concierge position, so be specific!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Park Plaza.

How to prepare for a job interview at Park Plaza London Riverbank

Know the Hotel Inside Out

Before your interview, make sure you research Park Plaza London Riverbank thoroughly. Familiarise yourself with their services, amenities, and any recent news or events. This will not only show your genuine interest but also help you answer questions more effectively.

Showcase Your Customer Service Skills

As an Assistant Head Concierge, your role revolves around exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your can-do attitude and passion for great service.

Dress to Impress

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry and shows that you take the opportunity seriously.

Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the hotel’s culture, team dynamics, and expectations for the Assistant Head Concierge role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.