At a Glance
- Tasks: Lead the front office team and create memorable guest experiences.
- Company: Park Plaza Riverbank, a hotel focused on personalised service.
- Benefits: £14.89 per hour, 30 days holiday, wellness days, and discounted hotel rates.
- Other info: Join a supportive team with opportunities for growth in the hospitality industry.
- Why this job: Be the face of hospitality and make a lasting impression on guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 31000 - 31000 £ per year.
At Park Plaza Riverbank, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.
As a Front Office Team Leader, you will receive:
- Salary: £14.89 per hour plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family)
Front Office Team Leader employer: Park Plaza London Riverbank
At Park Plaza Riverbank, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. With generous benefits such as 30 days of holiday, wellness days, and discounted hotel rates, we ensure our Front Office Team Leaders enjoy a rewarding work-life balance while making a lasting impact on our guests' experiences.
Contact Details:
Park Plaza London Riverbank Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Team Leader
✨Tip Number 1
Make sure to research Park Plaza Riverbank and understand their values. When you walk into that interview, show us how your passion for great service aligns with their mission. It’s all about making that personal connection!
✨Tip Number 2
Practice your communication skills! As a Front Office Team Leader, you'll be the face of the hotel. We recommend doing mock interviews with friends or family to nail down your responses and boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. We suggest wearing smart attire that reflects the professional image of Park Plaza Riverbank. You want to look as good as the service you’ll provide!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Office Team Leader
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Front Office Team Leader role. Highlight your relevant experience and skills that match what we’re looking for, like your can-do attitude and commitment to great service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Park Plaza London Riverbank
✨Know the Company
Before your interview, take some time to research Park Plaza Riverbank. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Office Team Leader, your role revolves around providing excellent service. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your can-do approach and passion for great service.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards you would uphold as a Front Office Team Leader.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
