Assistant Head Concierge

Assistant Head Concierge

Full-Time 30800 - 30800 £ / year (est.) No working from home possible
Park Plaza London Riverbank

At a Glance

  • Tasks: Support the Head Concierge and create amazing guest experiences.
  • Company: Join Park Plaza, a hotel that values personalised service.
  • Benefits: £30,800 salary, 30 days holiday, and discounted hotel stays across Europe.
  • Why this job: Be the face of hospitality and make lasting impressions on guests.
  • Qualifications: Passion for service and strong communication skills.

The predicted salary is between 30800 - 30800 £ per year.

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Assistant Head Concierge, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time. Your role is to support the Head Concierge and represent the department in their absence.

Benefits of working for us as our Assistant Head Concierge:

  • Salary: £30,800 per annum
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family).

Assistant Head Concierge employer: Park Plaza London Riverbank

At Park Plaza London Riverbank, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. As an Assistant Head Concierge, you will enjoy generous benefits including 30 days of holiday, wellness days, and discounted hotel rates across Europe, all while being part of a team that values exceptional service and personal development in a dynamic hospitality environment.

Park Plaza London Riverbank

Contact Details:

Park Plaza London Riverbank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Head Concierge

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at Park Plaza or similar hotels. A friendly chat can open doors and give you insider info on what they’re looking for in an Assistant Head Concierge.

Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for service shine through. Share stories that highlight your helpful, can-do attitude and how you've made guests feel special in the past.

Tip Number 3

Research the hotel! Familiarise yourself with Park Plaza London Riverbank’s values and services. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to dive into the world of hospitality with us.

We think you need these skills to ace Assistant Head Concierge

Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Time Management
Multitasking

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.

Tailor Your CV:Make sure your CV is tailored to the Assistant Head Concierge role. Highlight relevant experience and skills that match what we’re looking for, like your can-do attitude and customer service expertise.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about your experiences and how they relate to the role, and don’t forget to express your enthusiasm for working with us!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Park Plaza London Riverbank

Know the Hotel Inside Out

Before your interview, make sure you research Park Plaza London Riverbank thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.

Showcase Your People Skills

As an Assistant Head Concierge, your role revolves around guest interaction. Prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to help someone, as this will highlight your can-do approach.

Dress to Impress

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of presentation in the hotel industry.

Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, expectations for the role, and opportunities for growth within the company. This shows that you're not just interested in the job, but also in how you can contribute to the team.