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For Companies At a Glance
- Tasks: Provide top-notch front desk service and manage guest experiences at a 4-star hotel.
- Company: Reputable hotel in Cardiff known for its excellent service.
- Benefits: Competitive salary of £23,322 plus various employee perks.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Full-time position with opportunities for growth in the hospitality industry.
The predicted salary is between 13993 - 18652 £ per year.
A reputable hotel in Cardiff is looking for a Full Time Hotel Receptionist to provide 4-star deluxe front desk service. Ideal candidates should have IT and telephone experience, excellent communication skills, and a strong customer service background.
Responsibilities include:
- Checking guests in and out
- Managing reservations and guest inquiries
- Ensuring a seamless experience for all visitors
The position offers a salary of £23,322 per year, along with various employee benefits.
Front Desk Superstar – 4★ Hotel, Cardiff employer: Park Plaza Cardiff
Contact Detail:
Park Plaza Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Superstar – 4★ Hotel, Cardiff
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them stand out will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, try role-playing common scenarios with friends or family. This will help you feel more confident when it comes to handling real-life situations.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've gone above and beyond for customers in the past – it’ll show that you’re the Front Desk Superstar they’re looking for!
✨Tip Number 4
Finally, apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows that you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Front Desk Superstar – 4★ Hotel, Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when candidates tailor their applications to us. Mention why you’re excited about working at our hotel and how your skills match the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid fluff and get straight to what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Park Plaza Cardiff
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions about how you can contribute to providing that 4-star experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to handle inquiries or complaints effectively. This is crucial for a front desk role!
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests, managing reservations, and your IT skills. Practising your responses will help you feel more confident and articulate during the actual interview. Remember, clarity and confidence are key!
✨Dress to Impress
As you're applying for a position in a 4-star hotel, make sure to dress smartly for your interview. A professional appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
