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- Tasks: Deploy and manage IBM Power i systems for clients, ensuring top-notch support.
- Company: Join CSI, a leader in providing exceptional Power i systems management.
- Benefits: Enjoy flexible working options and a collaborative team environment.
- Why this job: Be part of a dynamic team that values excellence and client satisfaction.
- Qualifications: Experience with IBM i OS and a strong technical background in Power i required.
- Other info: Ideal for tech enthusiasts who thrive on challenges and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for deploying IBM Power i hardware, operating systems and applications across CSI’s Power i client base. Ensuring that CSI continues to provide excellence in Power i systems support and management to our clients. Collaboration with members of the PMO team is vital to ensure deliverables are on time, on budget and of the highest quality.
Key Accountabilities:
- Configuration of IBM Power I system hardware and operating systems.
- Configuring, verifying and restoring client full system onto IBM Power I systems, according to clients’ requirements. Strict adherence to Build team Lego Bricks / Configuration Document process.
- Working closely with PMO team members to deliver tasks as per project plans.
- Providing support to Presales team members to work on sales opportunities.
- Ensuring that customers incident (where appropriate), change and requests tickets are managed in a professional and consistent manner.
- Ensuring first rate customer service and promoting Service Excellence.
- Working closely with Power i Team members to ensure smooth acceptance into service handover.
- Ensuring CSI processes are being followed.
- Ensure that change documentation is completed professionally and in a timely fashion.
- Represent changes at the CAB.
- Ensure technical documentation is kept up to date.
Skills and Experience:
- Required: IBM i OS, BRMS, Work Management, Performance Management
- Previous experience in a senior technical role primarily focussed on Power i
- Previous experience in a service provider or managed services environment
- Demonstrable high level technical capability on Power i.
- Demonstrable experience of working in a complex enterprise-level Power i environment
- Preferred: SQL, CL, iDR, SSL, Key Management, Power VM and IBM Storage, Halcyon
- Highly Advantageous: Mimix Certification
- Skill in solving technically challenging problems involving Power i based application and hardware issues.
- Excellent documentation skills and attention to detail, must be able to write clear and understandable procedures.
Person Specification:
- Promote and live the CSI values; Think Client, Deliver Exceptionally and Excel Together
- Excellent communication skills, both written and verbal
- Professional appearance, well-mannered and a constructive attitude in all work-related matters
- Ability to handle multiple tasks and prioritise work to maintain required productivity levels
- willingness to research and self-study to keep skills relevant
- Self-motivated, flexible in approach, enthusiastic team player
- Strong rapport and relationship building skills with internal/external customers
- Strong sense of responsibility and accountability, results driven
- Methodical in approach with sound analytical and problem-solving skills, and keen attention to detail
- Enjoys a challenge
Power i Technical Consultant employer: Park Place Technologies
Contact Detail:
Park Place Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Power i Technical Consultant
✨Tip Number 1
Familiarise yourself with IBM Power i systems and their configurations. Understanding the specific hardware and software requirements will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience in managing client incidents and change requests. Be ready to share specific examples that highlight your problem-solving skills and ability to maintain high customer service standards.
✨Tip Number 4
Showcase your ability to work collaboratively with teams, especially in project management contexts. Highlighting your teamwork skills will resonate well, as collaboration with the PMO team is a key aspect of this role.
We think you need these skills to ace Power i Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IBM Power i systems, including any specific projects you've worked on. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about working with Power i systems and how your skills align with the company's values. Mention your experience in service provider environments and your ability to deliver exceptional customer service.
Showcase Technical Skills: Clearly outline your technical capabilities related to IBM i OS, BRMS, and other relevant technologies. Provide examples of how you've solved complex problems in previous roles to demonstrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your attention to detail, which is crucial for this role.
How to prepare for a job interview at Park Place Technologies
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IBM Power i systems in detail. Highlight specific projects where you configured hardware or managed operating systems, and be ready to explain the challenges you faced and how you overcame them.
✨Demonstrate Collaboration Skills
Since working closely with the PMO team is crucial, share examples of how you've successfully collaborated on projects in the past. Emphasise your ability to communicate effectively and work as part of a team to meet deadlines and deliver high-quality results.
✨Emphasise Customer Service Excellence
Prepare to discuss how you ensure first-rate customer service. Provide examples of how you've handled client incidents or requests professionally, and how you maintain a positive relationship with customers while managing their expectations.
✨Highlight Your Problem-Solving Skills
Be ready to talk about specific technical challenges you've faced in a Power i environment and how you approached solving them. This will demonstrate your analytical skills and your ability to think critically under pressure.
