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- Tasks: Deploy and manage IBM Power i systems while ensuring top-notch client support.
- Company: Join CSI, a leader in providing exceptional Power i systems management.
- Benefits: Enjoy flexible working options and a collaborative team environment.
- Why this job: Be part of a dynamic team that values excellence and client satisfaction.
- Qualifications: Experience with IBM i OS and a strong technical background in Power i required.
- Other info: Ideal for tech enthusiasts who thrive on challenges and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for deploying IBM Power i hardware, operating systems and applications across CSI’s Power i client base. Ensuring that CSI continues to provide excellence in Power i systems support and management to our clients. Collaboration with members of the PMO team is vital to ensure deliverables are on time, on budget and of the highest quality.
Key Accountabilities:
- Configuration of IBM Power I system hardware and operating systems.
- Configuring, verifying and restoring client full system onto IBM Power I systems, according to clients’ requirements.
- Strict adherence to Build team Lego Bricks / Configuration Document process.
- Working closely with PMO team members to deliver tasks as per project plans.
- Providing support to Presales team members to work on sales opportunities.
- Ensuring that customers incident (where appropriate), change and requests tickets are managed in a professional and consistent manner.
- Ensuring first rate customer service and promoting Service Excellence.
- Working closely with Power i Team members to ensure smooth acceptance into service handover.
- Ensuring CSI processes are being followed.
- Ensure that change documentation is completed professionally and in a timely fashion.
- Represent changes at the CAB.
- Ensure technical documentation is kept up to date.
Skills and Experience:
- Required: IBM i OS, BRMS, Work Management, Performance Management
- Previous experience in a senior technical role primarily focussed on Power i
- Previous experience in a service provider or managed services environment
- Demonstrable high level technical capability on Power i.
- Demonstrable experience of working in a complex enterprise-level Power i environment
- Preferred: SQL, CL, iDR, SSL, Key Management, Power VM and IBM Storage, Halcyon
- Highly Advantageous: Mimix Certification
- Skill in solving technically challenging problems involving Power i based application and hardware issues.
- Excellent documentation skills and attention to detail, must be able to write clear and understandable procedures.
Person Specification:
- Promote and live the CSI values; Think Client, Deliver Exceptionally and Excel Together
- Excellent communication skills, both written and verbal
- Professional appearance, well-mannered and a constructive attitude in all work-related matters
- Ability to handle multiple tasks and prioritise work to maintain required productivity levels
- Willingness to research and self-study to keep skills relevant
- Self-motivated, flexible in approach, enthusiastic team player
- Strong rapport and relationship building skills with internal/external customers
- Strong sense of responsibility and accountability, results driven
- Methodical in approach with sound analytical and problem-solving skills, and keen attention to detail
- Enjoys a challenge
Power i Technical Consultant employer: Park Place Technologies
Contact Detail:
Park Place Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Power i Technical Consultant
✨Tip Number 1
Familiarise yourself with IBM Power i systems and their configurations. Understanding the specific hardware and software requirements will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the Power i community. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous experiences in service provider environments. Be ready to share specific examples of how you've managed incidents and changes effectively.
✨Tip Number 4
Showcase your problem-solving skills by preparing for technical scenarios that may arise in the role. Think about challenges you've faced and how you resolved them, as this will highlight your capability.
We think you need these skills to ace Power i Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IBM Power i systems, including any specific projects or roles that demonstrate your technical capabilities. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experience in service provider environments and your technical skills make you a perfect fit for the position. Be sure to include examples of how you've delivered exceptional service in past roles.
Showcase Technical Skills: When detailing your experience, focus on your proficiency with IBM i OS, BRMS, and other relevant technologies mentioned in the job description. Provide specific examples of how you've solved complex problems or improved processes in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Clear and professional communication is key, especially since the role requires excellent documentation skills. Consider asking a friend or colleague to review your application as well.
How to prepare for a job interview at Park Place Technologies
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IBM Power i systems in detail. Highlight specific projects where you configured hardware or managed operating systems, and be ready to answer technical questions that demonstrate your high-level capability.
✨Emphasise Collaboration Skills
Since working closely with the PMO team is crucial, share examples of how you've successfully collaborated on projects in the past. Discuss your role in ensuring deliverables were met on time and within budget, showcasing your teamwork abilities.
✨Demonstrate Customer Service Excellence
Prepare to talk about your approach to customer service. Provide examples of how you've handled client incidents or requests professionally, and how you ensure a smooth handover process when delivering services.
✨Highlight Documentation Skills
Given the importance of maintaining up-to-date technical documentation, be ready to discuss your experience in writing clear procedures. Mention any tools or methods you use to keep documentation organised and accessible.
