As an Internal Sales Account Manager, you will be responsible for managing customer accounts on a daily basis, developing long-term relationships with customers and overseeing sales. You should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service oriented.
Key Responsibilities:
- Manage a portfolio of customer accounts to achieve long-term success through growth and profitability.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers’ individual needs
- Generate new profitable business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Achieve sales account targets, aligned with company objectives
- Liaise with materials and warehouse team to ensure a positive customer experience.
- Suggest actions to improve sales performance and identify opportunities for growth.
- Liaising with suppliers where necessary.
- Resolving any invoice queries raised by the customer
- Aiding our AR department when needed to get outstanding invoices paid
- Review of any open quality concerns
Education, Experience & Qualifications:
- Experience within theMil Aerointerconnect sector
- Engineering/technical background is preferred.
- At least 3-5 years Sales experience
- Ability to identify opportunities to maximise profitable sales.
- Hardworking and reliable.
This job description reflects the current situation and is subject to change based on the needs of the business.
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